Demonstration Trailer Service Bookings – Captivate Connect

The average on hold wait time for the Business Services industry is 85.9 seconds - how do you compare?

87% of all callers would like to have a call back option sooner in the call wait time.

Our research showed the Automotive industry has the highest number of calls.

Mondays have the highest number of inbound business telephone calls of the whole week.

9:00 AM is the busiest hour for inbound calls on all days of the week.

Features

Welcome Message

Unlock Success with a Stellar Welcome Message!

Impress callers instantly

Set a professional tone

Boost customer confidence

Share important info

Keep callers engaged

Elevate your phone experience today!

#CustomerFirst #WelcomeMessageWins

On Hold Messages

On Hold Messages: Amplify Your Brand Voice!

Showcase your business’s strengths

Inform callers about your products/services

Build customer trust and loyalty

Create a lasting impression

Utilize every hold moment to boost your brand

Turn wait time into an opportunity with On Hold Messages!

#BrandMessaging #InformEngageDelight

After Hours Message

After-Hours Message: Never Miss a Beat!

Stay open for business 24/7

Ensure callers know you’re here for them

Deliver a professional and reassuring message

Keep potential customers engaged and informed

Prevent customer loss during non-operating hours

Don’t miss a customer, even after hours, with our After-Hours Message feature!

#AlwaysOpen #CustomerRetention

Seasonal / Scheduled Messages (Premium Package)

Seasonal Greetings On Hold!

Create a festive atmosphere

Share holiday joy with callers

Tailor messages year-round

Connect on a personal level

Celebrate every season with style

Elevate caller experiences with Seasonal Messages On Hold!

#HolidayGreetings #PersonalizedService

Weekly 'Factoids' (Premium Package)

Educate and Entertain with Weekly Factoids!

Spark curiosity with fascinating facts

Keep callers engaged and entertained

Share a new nugget of knowledge each week

Make every call a learning opportunity

Cultivate a fun and informative atmosphere

Discover the world of facts with our Weekly Factoids feature!

#FascinatingFacts #CallerLearning

Text a Link Feature (Interactive Package)

Text A Link: Revolutionize Communication!

Instantly share web links

Effortless info exchange

Enhanced customer engagement

Simplify sharing URLs

Streamline messaging

Upgrade your texting game today!

#TextALink #EfficiencyMatters

Juke Box Feature (Interactive Package)

Caller’s Choice: Your Soundtrack, Your Way!

Personalize your experience

Choose music that resonates

Set the mood just right

Keep callers entertained

Make each call memorable

Let callers groove with their music on every call!

#CallerChoice #MusicOnDemand

Call Back Feature (Interactive Package)

Skip the Queue with Call Back!

No more waiting in line

Instantly connect to our team

Save time and frustration

Priority service for you

Seamless and stress-free calls

Experience hassle-free connections with Call Back!

#NoMoreQueues #EffortlessService

Daily News, Sports, Weather & More (Interactive Package)

Stay Informed with Daily Updates!

Get the latest news, sports, and weather

Keep callers engaged with fresh content

Stay current and connected

Enhance the caller experience daily

Make every call an informative experience

Stay updated and engaged with our Daily Content feature!

#CallerInfo #AlwaysInformed