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More Information
The average on hold wait time for the Business Services industry is 85.9 seconds - how do you compare?
87% of all callers would like to have a call back option sooner in the call wait time.
Our research showed the Automotive industry has the highest number of calls.
Mondays have the highest number of inbound business telephone calls of the whole week.
9:00 AM is the busiest hour for inbound calls on all days of the week.

Features

Welcome Message

Unlock Success with a Stellar Welcome Message! 📞

Impress callers instantly 🤩

Set a professional tone 📊

Boost customer confidence 🤝

Share important info 🕒

Keep callers engaged 🎉

Elevate your phone experience today! 🚀

#CustomerFirst #WelcomeMessageWins

 
On Hold Messages

On Hold Messages: Amplify Your Brand Voice! 📞🔊

Showcase your business’s strengths 🌟

Inform callers about your products/services 📊

Build customer trust and loyalty 🤝

Create a lasting impression 📞

Utilize every hold moment to boost your brand 🚀

Turn wait time into an opportunity with On Hold Messages! 🎉

#BrandMessaging #InformEngageDelight

 

After Hours Message

After-Hours Message: Never Miss a Beat! 🕘📞

Stay open for business 24/7 🌙

Ensure callers know you’re here for them 🤝

Deliver a professional and reassuring message 🎙️

Keep potential customers engaged and informed 🌐

Prevent customer loss during non-operating hours 📲

Don’t miss a customer, even after hours, with our After-Hours Message feature! 🌟

#AlwaysOpen #CustomerRetention

 

Seasonal / Scheduled Messages   (Premium Package)

Seasonal Greetings On Hold! 🌟🎵

Create a festive atmosphere 🎉

Share holiday joy with callers 🌲

Tailor messages year-round 📅

Connect on a personal level 🤗

Celebrate every season with style 🎉

Elevate caller experiences with Seasonal Messages On Hold! 📞🎁

#HolidayGreetings #PersonalizedService

 

Weekly 'Factoids'   (Premium Package)

Educate and Entertain with Weekly Factoids! 🧠📚

Spark curiosity with fascinating facts 🌟

Keep callers engaged and entertained 🎉

Share a new nugget of knowledge each week 🗓️

Make every call a learning opportunity 🤓

Cultivate a fun and informative atmosphere 📞📖

Discover the world of facts with our Weekly Factoids feature! 🌍🔍

#FascinatingFacts #CallerLearning

 

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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