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Welcome No IVR
surequaus-1730298158    –    Production Approved    –    Last Updated: October 30, 2024 2:23 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

Thank you for calling Surgical Equipment Australia, we’ll be right with you.

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surequaus-1730298118    –    Production Approved    –    Last Updated: October 30, 2024 2:22 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

01

Surgical Equipment Australia specialises in the manufacture, supply and refurbishment of an extensive range of hospital equipment. It has wide ranging experience in service maintenance and repair of hospital equipment, including theatre tables, lights as well as other operating theatre accessories.

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surequaus-1730298074    –    Production Approved    –    Last Updated: October 30, 2024 2:21 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

02

Preventative maintenance is a must when it comes to operating theatre tables. Surgical Equipment Australia provides Preventative Maintenance Services at 6 monthly intervals on all nominated surgical equipment and provide a report on the condition, keeping you informed.

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surequaus-1730298031    –    Production Approved    –    Last Updated: October 30, 2024 2:21 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

03

The SEA team has over 20 years industry experience in the manufacturing, service and repair of operating tables. We have intimate knowledge and experience with a wide range of operating theatre tables. In addition, we also have detailed knowledge of the Image 777 and manual tables. No matter the job, SEA can complete any work required promptly and efficiently.

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surequaus-1730297986    –    Production Approved    –    Last Updated: October 30, 2024 2:20 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

04

SEA operates Australia wide. Please ask about our 24-hour response time Breakdown Service when we tend to your call.

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1Customer
2Products
3My Details
4Order Summary
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Based on the industry Health and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

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1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Surgical Equipment Australia

If multiple Timezones apply to this Customer, choose the location that is most East

Ordering on the Telstra logo TBS?

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Import a parts list to the NEC or AVAYA vertical on the TBS

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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