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shiofderweskim-1732705127    –    Production Approved    –    Last Updated: November 27, 2024 11:26 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Thank you for calling the Shire of Derby/West Kimberley. Your call is important to us. To ensure your enquiry is directed to the correct representative, please select from the following options. To speak to our customer service team in Derby who will direct your call to the relevant officer, press 1. To speak to our customer service team in Fitzroy Crossing who will direct your call, press 2. For all Department of Transport enquiries, press 3. To hear these options again, press 4. If you are unsure about who to speak to, stay on the line and a representative will be with you shortly.

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On Hold Message
shiofderweskim-1736850891    –    Production Approved    –    Last Updated: January 14, 2025 3:04 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

On Hold messaging: Month of January
1. moh_07
Thank you for your call, we appreciate your patience until one of our representatives become available.

2. moh_10
Roads
Stay safe on the roads across the Derby West Kimberley Shire by checking our regular road condition report online.

3. moh_18 **UPDATED 14-1-25**
Wet Season Safety message
We have increased the waste collection in Derby to two collections a week during the wet season. Make sure you are prepared this cyclone season with an emergency plan and kit and stay up to date on warnings and information with the new Australian Warning System. Visit emergency.wa.gov.au for information and warnings.

4. moh_16
Wet Season pool hours
During wet season, the Derby Memorial Swimming Pool has extended hours to keep you cool during the hot months. Visit the Shire’s website or Facebook page for details.

5. moh_20 **UPDATED 14-1-25**
Public Library hours
The Derby Public Library has is trialing new opening hours to give you more time in the library. The library will be open 8:30am-12:00pm and 12:30-4:30pm Monday – Thursday, 8:30am-12:00pm on Friday and 10:00am-12:00pm on Saturday, closed on Sundays and Public Holidays. Come in and see us!

6. moh_21 **NEW 14-1-25**
Job Opportunities
Looking for a new career opportunity in 2025? The Shire of Derby/West Kimberley has opportunities available across various departments. Check our website for the latest openings and to apply.

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After Hours Message
shiofderweskim-1732703035    –    Expired    –    Last Updated: November 27, 2024 11:19 am  /      –    VO: 1. Please choose the best available for me    –    Background:     –    Message Start: 23/12/2024    –    Message End: 05/01/2025

Thank you for calling the Shire of Derby/West Kimberley. We are closed from 23 December 2024 and will reopen on the 6 January 2025. For any emergencies, please call 000 or for urgent Shire enquiries please stay on the line to speak to a representative. We wish you all a safe and happy holiday period

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On Hold Message
shiofderweskim-1732703106    –    Archive    –    Last Updated: January 14, 2025 11:22 am  /      –    VO: 1. Please choose the best available for me    –    Background:

1. moh_07
Thank you for your call, we appreciate your patience until one of our representatives become available.

2. moh_10
Stay safe on the roads across the Derby West Kimberley Shire by checking our regular road condition report online.

3. moh_18
We have increased the waste collection in Derby to two collections a week during the wet season. Make sure you are prepared this cyclone season with an emergency plan and kit and stay up to date on warnings and information with the new Australian Warning System adopted in July of this year. Visit emergency.wa.gov.au for information and warnings.

4. moh_16
During wet season, the Derby Memorial Swimming Pool has extended hours to keep you cool during the hot months. Visit the Shire’s website or Facebook page for details.

5. moh_19
The Shire has a restricted burning period between April 1 and January 14 each year and a permit to burn must be obtained before any burning is carried out. If you see a bushfire, report it by dialing 000. It is important to ensure your property is compliant with fire break requirements to ensure the safety of you and your property during bushfire season. For more information, and to apply for a permit to burn, head to our website.

6. moh_17
Dog and cat registrations are due for renewal on the 1st November every year. If you need to register or renew your registration please contact the Shire or pop in and see us to make sure your furry friend is safe!

7. moh_20
The Derby Public Library is trialing new opening hours to give you more time in the library. From 21 October, the library will be open 8:30am-12:00pm and 12:30-4:30pm Monday – Thursday, 8:30am-12:00pm on Friday and 10:00am-12:00pm on Saturday, closed on Sundays and Public Holidays. Come in and see us!

8. moh_XMAS2024
The Shire of Derby/West Kimberley will be taking a short break over the holiday period and will be closed from 23 December 2024 and will reopen on 6 January 2025. Please ensure you come and see us before we close to ensure your enquiry is attended to. For all urgent enquiries during the closure period, please call 9191 0999 and a representative will attend to your call, otherwise we look forward to your call when we reopen.

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On Hold Message
shiofderweskim-1731946828    –    Archive    –    Last Updated: November 18, 2024 4:22 pm  /      –    VO: 5. Emma    –    Background:     –    Message End: 08/11/2024

1.
moh_12
Thank you for your call, we appreciate your patience until one of our representatives become
available.

2.
moh_13
Stay safe on the roads across the Derby West Kimberley Shire by checking our regular road
condition report online.

3.
moh_14
The Shire of Derby/West Kimberley provides Department of Transport agency services and
can help you with all your transport needs, including driver’s licenses, vehicle registrations
and renewals. Our Department of Transport opening times are currently 9am – 2pm Monday
to Thursday in Derby and Fitzroy Crossing.

4.
moh_15
Wet Season in the Kimberley region is between October and April, bringing rain, storms and
hot weather. Make sure you are prepared with an emergency plan and kit and stay up to
date on warnings and information with the new Australian Warning System adopted in July
of this year. Visit emergency.wa.gov.au for information and warnings.

5.
moh_16
During wet season, the Derby Memorial Swimming Pool has extended hours to keep you
cool during the hot months. Visit the Shire’s website or Facebook page for details.

6.
moh_17
Dog and cat registrations are due for renewal on the 1st November every year. If you need to
register or renew your registration please contact the Shire or pop in and see us to make
sure your furry friend is safe!

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On Hold Message
shiofderweskim-1724833989    –    Archive    –    Last Updated: January 14, 2025 11:22 am  /      –    VO: 5. Emma    –    Background:     –    Message Start: 02/09/2024    –    Message End: 30/09/2024

Message 1
MOH_07
Thank you for your call, we appreciate your patience until one of our representatives become available.

Message 2
MOH_08
Message Start: 02/09/2024 – Message End: 30/09/2024
The Shire of Derby/West Kimberley would like to invite you to join us at some exciting community events happening this month. Every small effort counts towards a cleaner, healthier Western Australia. Join the community in keeping Australia beautiful by participating in the Derby clean-up on 19 September from 9:00am-11:00am down at the jetty. Interested in some fresh produce, delicious homemade treats and handmade crafts? Come down to the CWA Cottage every Saturday morning for the CWA markets. Prefer some high-speed racing action for your Saturday entertainment? Saturday night is speedway night! Join other thrill-seekers at the Derby Speedway on the 13th, 14th and 28th of September and enjoy an exciting night out under the Kimberley stars. Interested in other events? You can see a variety of community events on our Facebook page or online.

Message 3
MOH_09
Are you planning to explore our beautiful Kimberley region? To make your trip a memorable one you can find stunning attractions by visiting our website at australiasboabcountry.com.au or follow us on social media. Or drop by our Community Hub to talk to one of our friendly tourism officers about the unique Kimberley and local attractions, accommodation, and activities.

Message 4
MOH_10
Stay safe on the roads across the Derby West Kimberley Shire by checking our regular road condition report online.

Message 5
MOH_11
The Shire of Derby/West Kimberley provides Department of Transport agency services and can help you with all your transport needs, including drivers licenses, vehicle registrations and renewals. Our Department of Transport opening times are currently 9am – 2pm Monday to Thursday in Derby and Fitzroy Crossing.

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On Hold Message
shiofderweskim-1722528078    –    Archive    –    Last Updated: January 14, 2025 11:23 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 1
Stay safe on the roads across the Derby West Kimberley Shire by checking our regular road condition report online. By visiting our road condition report page at sdwk.wa.gov.au (S D W K dot W A dot GUHV dot A U) you can find out where and for how long roadworks are occurring and if road and river crossings are open. You may wish to register your email address to receive the updates or you can visit the website regularly to ensure you know what’s ahead of you on the road.


Message 2
Good news! The Derby (DUR-bee) and Fitzroy Crossing Waste Management Facilities are manned from 7am to 4.30pm, Monday to Saturday, and from 8am to 4pm on Sundays and public holidays, except Good Friday and Christmas Day. You can access the Derby (DUR-bee) Waste Management Facility from Steel Street and the Fitzroy Crossing Waste Management Facility from Mangkurla Road. You can also drop off your household recyclables to the Derby facility. Further information is available on our website (SFX: Computer Keyboard under web address) sdwk.wa.gov.au (S D W K, dot W A, dot GUHV, dot A U).
For all enquiries, contact Tox Free on oh 8, 9 1 9 1, double 1 double 1.


Message 3
At the Shire of Derby (DUR-bee) West Kimberley, we provide the community with environmental health and building, planning & ranger services. Further information is available on our website (SFX: Computer Keyboard under web address) sdwk.wa.gov.au (S D W K, dot W A, dot GUHV, dot A U).
To contact these services or to arrange an appointment please phone oh 8, 9 1 9 1, zero triple 9. These staff can provide information if you are considering a Development approval, building or demolition permit, change of land use and any enquires around food based activities. You may also wish to contact the Rangers in regards to dog registration and responsible dog ownership, along with any fire related queries in regards to fire breaks and burning off


Message 4
M5_CouncilMeetings
Would you like to know what’s going on in your community? Council meetings are held on the last Thursday of every month. See our website for dates, locations and Agendas. (SFX: Computer Keyboard under web address) sdwk.wa.gov.au (S D W K, dot W A, dot GUHV, dot A U).


Message 5
MV: Our Community Development team look after the Shire’s libraries, recreation centre and community development programs. Within these community programs the Shire offers and works with organizations to deliver, events, school holiday, library and youth programs. Check out our website for the latest upcoming community events.


Message 6
Next time you’re paying your rates, be sure to consider the simple and convenient option of paying online! The Shire of Derby West Kimberley has partnered with BPOINT (B point) to provide you with a reliable and secure method of paying your shire invoices online. Simply visit (SFX: Computer Keyboard under web address) sdwk.wa.gov.au (S D W K, dot WA dot GUHV dot A U), select rates in the services drop down menu and click on the links!

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After Hours Message
shiofderweskim-1732703035    –    Expired    –    Last Updated: November 27, 2024 11:19 am  /      –    VO: 1. Please choose the best available for me    –    Background:     –    Message Start: 23/12/2024    –    Message End: 05/01/2025

Thank you for calling the Shire of Derby/West Kimberley. We are closed from 23 December 2024 and will reopen on the 6 January 2025. For any emergencies, please call 000 or for urgent Shire enquiries please stay on the line to speak to a representative. We wish you all a safe and happy holiday period

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