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Welcome No IVR
saturnpathology-1738680924    –    Production Approved    –    Last Updated: February 12, 2025 5:47 pm  /      –    VO: Janet    –    Background:

Press 4, Submenu: [new submenu]


If your enquiry is regarding a supplier account, please email accounts at saturn pathology dot com dot au.


For customer billing enquiries please email billings at Saturn pathology dot com dot au.


We will respond to your query as soon as we can.


Thank you for calling Saturn Pathology.




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Welcome No IVR
saturnpathology-1738680813    –    Production Approved    –    Last Updated: February 12, 2025 5:48 pm  /      –    VO: Janet    –    Background:

Press 1, Submenu:


You may visit our website at saturn pathology dot com dot au and request an appointment or text photos of your referral forms to 0438386201, that number again is 0438386201.


You can also email your referral form and contact details to bookings at saturn pathology dot com dot au. Please include your preferred day and time in your email.


Once we have received your request a team member will contact you to confirm an appointment.


Thank you for calling Saturn Pathology.




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Welcome No IVR
saturnpathology-1724420047    –    Production Approved    –    Last Updated: August 26, 2024 1:07 pm  /      –    VO: 6. Janet    –    Background:

23/8/24
Results Welcome message:
Thank you for calling Saturn Pathology.

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Welcome No IVR
saturnpathology-1724411313    –    Production Approved    –    Last Updated: August 23, 2024 11:09 am  /      –    VO: 6. Janet    –    Background:

Mandatory

Please note this call may be recorded for quality and security purposes.
Please hold for the next available team member.

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Welcome With IVR
saturnpathology-1738680661    –    Production Approved    –    Last Updated: February 12, 2025 5:49 pm  /      –    VO: Janet    –    Background:

Thank you for calling Saturn Pathology. Please listen carefully to our menu options as they have changed.


If you are calling for a new booking, please press 1.


If you are calling about an existing booking request, or you wish to speak to a team member, please press 2.


If you are calling about results, please press 3.


If you are calling about an account or your collection bill, please press 4.




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Welcome With IVR
saturnpathology-1724419742    –    Production Approved    –    Last Updated: September 2, 2024 11:03 am  /      –    VO: 6. Janet    –    Background:

Message 1:
23/8/24
Welcome Message – amendment to saturnpathology_ivr_welcome.wav

Thank you for calling Saturn Pathology. Please listen carefully to our menu options as they have changed.
If you are calling for a new booking, please press 1.
If you are calling about an existing booking request or wish to speak to a team member, please press 2.
If you are calling about results, please press 3.

Press 1, Submenu:
You may visit our website at saturn pathology dot com dot au and request an appointment or text photos of your referral forms to 0438 386 201, that number again is 0438 386 201. You can also email your referral form and contact details to bookings at saturn pathology dot com dot au. Once we have received your request a team member will contact you to confirm an appointment. Thank you for calling Saturn Pathology.

Press 2, Submenu:
If this is regarding an existing booking, please have your reference number available.

Press 3, Submenu:
To ensure patient confidentiality and privacy, results will not be released to patients over the phone. If you’d like a copy of your results please email results at saturn pathology dot com dot au with the patient’s name, date of birth, phone number and Medicare number. Alternatively, you can register on our website, saturn pathology dot com dot au, for access to the patient portal. Otherwise, your results will be issued to your referring doctor within 3-5 business days of your collection. Thank you for calling Saturn Pathology.

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Needs Your Action
In Progress
Nothing to do
Content Items Selected – On This Day – Weather Perth – Edit

Mixdown

File is here but cannot be played in the browser due to it being in a Raw Broadworks format: https://portal.captivateconnect.com/wp-content/uploads/customermixdowns/22146/22146-1751731849.al
Mixdown Updated 2025-07-06 00:10:57 +0800
On Hold Message
satpat – 708    –    Production Approved    –    Last Updated: July 3, 2025 9:24 am  /  achamberlain@saturnpathology.com.au    –    VO: Isaac    –    Background: gracious journey    –    Reading Speed💨: 1.0    –    Message Start: 03/07/2025

Saturn Pathology provides mobile collection services across greater metropolitan area. If you require additional assistance, you may book an appointment for our purpose built collection centre located at 15 Altona Street in West Perth.

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On Hold Message
saturnpathology – 1738682909    –    Production Approved    –    Last Updated: February 12, 2025 5:51 pm  /      –    VO: 6. Janet    –    Background:

MOH_10

At Saturn Pathology we accept all referral forms. Avoid the queues at collection centres and enjoy the convenience of having an experienced Saturn Pathology collector come to your work or home.

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On Hold Message
saturnpathology – 1738681759    –    Production Approved    –    Last Updated: February 12, 2025 5:52 pm  /      –    VO: 6. Janet    –    Background:

MOH_11


Saturn Pathology provides mobile collection services across the greater metropolitan area. Enjoy the convenience of having an experienced Saturn Pathology collector come to you.


If you require additional assistance, you may book an appointment at our purpose-built collection centre located at 15 Altona Street in West Perth. Our Intervention Support Facilitator is here to help.


We have very experienced staff and have extended operating hours for your convenience.




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On Hold Message
saturnpathology-1738681543    –    Production Approved    –    Last Updated: February 4, 2025 3:06 pm  /      –    VO: 4. Oliver    –    Background:

MOH_06


All our phlebotomists are experienced in paediatric collections offering a positive experience incorporating the use of VR goggles. Do you have difficulty having blood taken? All our phlebotomists are equipped with state-of-the-art Vein finders to help find your best vein. Visit our website, saturn pathology dot com dot au, for further information.




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On Hold Message
saturnpathology-1738681401    –    Production Approved    –    Last Updated: February 4, 2025 3:03 pm  /      –    VO: 4. Oliver    –    Background:

MOH_08


Your time is important to us. Visit our website at saturn pathology dot com dot au to use our digital online ordering form or download a Saturn Pathology request form. You can also register with our online portal to allow for quick and easy ordering and results retrieval and request personalised A4 or A5 referral pads by emailing request pads at saturn pathology dot com dot au.




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On Hold Message
saturnpathology-1738681316    –    Production Approved    –    Last Updated: February 4, 2025 3:02 pm  /      –    VO: 6. Janet    –    Background:

MOH_09


All our phlebotomists are well trained in paediatric collections offering a positive experience incorporating the use of VR goggles. Do you have patients that have difficulty with blood tests? All our phlebotomists are equipped with state-of-the-art Vein finders to help find their best vein and if they require additional assistance, our Intervention Support Facilitator is here to help. Visit our website, saturn pathology dot com dot au, for further information.




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On Hold Message
saturnpathology-1724411185    –    Production Approved    –    Last Updated: August 23, 2024 11:06 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 01
Vein Finder

Radio Advert

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On Hold Message
saturnpathology-1724411139    –    Production Approved    –    Last Updated: August 23, 2024 11:06 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 02
02

To book online visit saturnpathology.com.au. Whether you’re a patient, a clinician or a Practice Manager, our online portal has everything you need.
We accept all referral forms, and bulk bill. Enjoy the convenience of having an experienced Saturn Pathology collector come to you.

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On Hold Message
saturnpathology-1724411019    –    Production Approved    –    Last Updated: August 23, 2024 11:04 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 04
04

If you are calling to book a blood test collection, we offer three options request an appointment through our website www.saturnpathology.com.au, Email your referral form and contact details to bookings@saturnpathology.com.au OR TEXT us photos of your referral forms to 0438-386 201. That number again is 0438 386 201.

Once we have received your details, we will contact you to confirm your appointment.

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Needs Your Action
In Progress
Nothing to do
Busy Message
saturnpathology-1724411649    –    Production Approved    –    Last Updated: August 23, 2024 11:14 am  /      –    VO: 4. Oliver    –    Background:

Lab Reception VM
Oliver

Our Team is currently on other calls, please leave a detailed message and we will return your call. Alternatively, you may email your enquiry to laboratory@saturnpathology.com.au.

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Busy Message
saturnpathology-1724411517    –    Production Approved    –    Last Updated: August 23, 2024 11:12 am  /      –    VO: 6. Janet    –    Background:

Call Queue VM
Oliver

Please leave a detailed message after the tone and a team member will return your call.

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Busy Message
saturnpathology-1724411398    –    Production Approved    –    Last Updated: August 23, 2024 11:10 am  /      –    VO: 4. Oliver    –    Background:

Call Back Option
Oliver

Thank you for your patience, we are experiencing a high volume of calls, please hold for the next available team member or press zero to leave a message.

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Needs Your Action
In Progress
Nothing to do
After Hours Message
saturnpathology-1738681057    –    Production Approved    –    Last Updated: February 12, 2025 5:53 pm  /      –    VO: Janet    –    Background:

Thank you for calling Saturn Pathology. You have called outside of our office hours which are 7am to 6.30pm Monday to Friday.




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After Hours Message
saturnpathology-1724420012    –    Production Approved    –    Last Updated: August 26, 2024 1:18 pm  /      –    VO: 6. Janet    –    Background:

23/8/24
Thank you for calling Saturn Pathology. You have called outside of our office hours which are 7am to 8pm Monday to Friday.

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Needs Your Action
In Progress
Nothing to do
 
Needs Your Action
 
In Progress
 
Nothing to do

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Welcome With IVR
saturnpathology-1724411258    –    Archive    –    Last Updated: September 2, 2024 11:51 am  /      –    VO: 6. Janet    –    Background:

Thank you for calling Saturn Pathology.
If you are health care professional, please press 1.
For all other enquiries please press 2 for reception.

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On Hold Message
saturnpathology-1738681641    –    Archive    –    Last Updated: February 4, 2025 3:07 pm  /      –    VO: 6. Janet    –    Background:

MOH_05


Saturn Pathology provides mobile collection services across the greater metropolitan area. Enjoy the convenience of having an experienced Saturn Pathology collector come to you. If you require additional assistance, you may book an appointment at our purpose-built collection centre located at Level 2, 31 Cedric Street in Stirling. Our Intervention Support Facilitator is here to help. We have very experienced staff and have extended operating hours for your convenience.




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On Hold Message
saturnpathology-1738681478    –    Archive    –    Last Updated: February 4, 2025 3:05 pm  /      –    VO: 6. Janet    –    Background:

MOH_07


At Saturn Pathology we accept all referral forms and bulk bill. Avoid the queues at collection centres and enjoy the convenience of having an experienced Saturn Pathology collector come to your work or home.




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On Hold Message
saturnpathology-1724411091    –    Archive    –    Last Updated: July 3, 2025 9:14 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 03
03

Saturn Pathology provides mobile collection services across greater metropolitan area. If you require additional assistance, you many book an appointment for our purpose built collection centre located at Level 2, 31 Cedric Street in Stirling.

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After Hours Message
saturnpathology-1724411588    –    Archive    –    Last Updated: September 2, 2024 11:50 am  /      –    VO: 6. Janet    –    Background:

Reception AH
Janet

Thank you for calling Saturn Pathology. You have called outside of our office hours, please leave a detailed message after the tone and a team member will return your call.

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