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samsonsict – 554    –    Production to be Approved    –    Last Updated: June 18, 2025 9:18 am  /  customer@captivateconnect.com    –    VO: Isaac    –    Background: office    –    Reading Speed💨: 1.0    –    Message Start: 18/06/2025

At Samsons ICT, we masterfully manage your tech needs, ensuring seamless operations. While you wait, know that your call is valued and our expertise is at your service, ready to assist.

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Review and Approve

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Custom
2024 Closure 24 DEC to 2 JAN – –    –    Production Approved    –    Last Updated: November 21, 2024 11:48 am  /      –    VO:     –    Background:

Ho ho ho. The team would like to wish you and your family a very Merry Xmas and a healthy and prosperous New Year. We will close for the holidays on Tuesday 24th of December, reopening on Thursday the 2nd of January.

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Request Change

 
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2024 Closure 24 DEC to 2 JAN – –    –    Production Approved    –    Last Updated: November 21, 2024 11:48 am  /      –    VO:     –    Background:

Ho ho ho. The team would like to wish you and your family a very Merry Xmas and a healthy and prosperous New Year. We will close for the holidays on Tuesday 24th of December, reopening on Thursday the 2nd of January.

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1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

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Based on the industry MSP and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

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1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Content Items Samsons ICT already have selected

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Samsons ICT

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Import a parts list to the NEC or AVAYA vertical on the TBS

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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