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Welcome With IVR
ricrayinsbro-1721397779    –    Production Approved    –    Last Updated: July 19, 2024 2:03 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

Welcome to Richard Ray Insurance Brokers. If you are calling in regards to a new or existing Claim, please Press 1. Alternatively, please hold to speak with one of our qualified Insurance Advisers.

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Mixdown Updated 2025-07-02 00:15:11 +0800
On Hold Message
ricrayinsbro-1721397579    –    Production Approved    –    Last Updated: July 19, 2024 2:01 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 01
Farm & Crop Insurance

“Richard Ray Insurance Brokers are passionate about regional and rural Australia and are dedicated to supporting our clients with market leading products during their time of need. The Farm and Crop products we recommend have been tailored to suit the specific needs of our agribusiness clients thanks to our shared understanding of the unique needs of regional Australia.

Our team of qualified and experienced advisers enjoy partnering with our clients to ensure their risks are mitigated to encourage growth for generations to come.”



Message 02
Professional Indemnity Insurance

“Everyone makes mistakes, but if your business is found to have been negligent, the costs can be financially crippling. You could face an expensive lawsuit and your business’ hard-earned reputation may be damaged as a result. That’s why professional indemnity matters – to help protect your assets and your brand if the advice you provide causes a client to take legal action against you.

If you are concerned about this exposure to your professional business, talk to one of our knowledgeable staff when you come off hold.”



Message 03
Management Liability Insurance

“When you’re running a small, medium or large business, you can be personally liable for any actual or alleged breaches of the Corporations Act.

Management Liability Insurance covers the costs of defending directors, managers and employees against any liability claims. A number of different situations are covered by these insurance products, and the benefits vary, so ask for more information when we return to your call.”



Message 04
Marine Transit Insurance

“If your business takes you across the seas you can be exposed to risks from mother nature, misadventure and even piracy. If your commercial vessel, cargo or truck doesn’t reach its intended destination on time or intact the costs can increase substantially. Protect your business with Marine Transit insurance, which can cover the door to door delivery of goods worldwide, by sea, road, rail and air.

Marine Transit Insurance is a must-have, whether it’s moving grain to the silo or imported goods from overseas, marine transit insurance is vital for protecting your valuable assets in transit.”



Message 05
Cyber Protection Insurance

“If your business has a website or electronic records, you’re vulnerable to cyber hackers, costing your business more than money. It could also threaten your intellectual property and put customers’ personal information at risk – which could damage your reputation.

Recent amendments to the Privacy Act mean insurance is more important than ever. For more information on cyber protection insurance please ask one of friendly team members today.”



Message 06
Business Insurance

“A business takes years to build, but an accident or disaster could destroy it in minutes. That’s why we recommend protection with a quality business insurance package. Whether you’re a sole trader or a business with multiple locations, the team at Richard Ray insurance Brokers can tailor a specific, market leading insurance package to ensure your premises, income, stock, equipment and reputation are protected day and night, Australia-wide.“



Message 07
Business Interruption Insurance

“Consider this; your business experiences the unimaginable. Be it fire, flood or storm, your main supplier closes down and your business suffers. How long will it take you to get back up and running again, and how much could you lose along the way?

Business Interruption insurance gives you peace of mind. By covering the lost income, you can focus your efforts on recovery and rebuilding rather than the rising expenses. At Richard Ray Insurance Brokers our business is all about ‘insuring futures’ so let us know how we can help, today.”



Message 08
Public and Products Liability Insurance

“If an incident causes damage or injury, you could be found legally liable. Public liability insurance can protect your business from the financial risk of liability claims, giving you the certainty you need to run your business.

No matter how stringent your guidelines are, mistakes happen. Product liability insurance helps protect your business against litigation as a result of damage caused by a product you sell, assemble or supply.

The advisors at Richard Ray Insurance Brokers can tailor a combined Public and Products Liability package to suit your needs and occupation.”



Message 09
Aviation Insurance

“While the aviation industry has stringent safety standards, flying carries some serious risks – both on land and in the air. So, whether you’re a private pilot or you fly as part of a contract team, it’s important to protect your aircraft with aviation insurance. You can be covered for risks such as aircraft hull damage, third party loss, passenger injury and third-party property damage claims.

Aviation Insurance can cover all aircraft, including private planes, pilots, refuellers, operators of hangars, and Agri contractors. Whether you fly for a living or for pleasure, talk to us about the protection offered by aviation insurance.”


Message 10
Private Insurances

“Richard Ray Insurance Brokers has been providing domestic insurance solutions for more than 30 years.

We provide a broking solution that centres around our service and ability to provide quality market leading products.

We continue to assist our clients with Home and Contents Insurance, Landlords Insurance, Private Motor, Caravan & Camper Trailers, Domestic Trailer Insurance, Private & Business Travel Insurance; and Pleasure Craft Insurance. Ask to speak with one of our experienced and qualified advisers about your domestic insurance needs today.”


Message 11
Claims

“While big businesses are investing in shareholder returns; we, as a family business, remain committed to our loyal and valued clients. We have dedicated claims personnel waiting to assist you through the claims process from start to finish. When the unforeseen occurs, you can trust the professional claims management team at Richard Ray Insurance Brokers to be with you the whole way.

If you have any questions about the Claims service we offer, please don’t hesitate to speak with our Claims team when you come off hold.”


Message 12
Steadfast

“Richard Ray Insurance Brokers is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients’ have access to a wide range of insurance companies, a broad range of market leading products, exclusive policy options, and of course, competitive pricing.“


Message 13
Community

“We feel greatly connected to our communities. Whilst providing insurance broking solutions is ingrained into our culture, we also feel passionately about giving back to the communities who support us. We are proud to lend our support to a number of not for profit groups, associations, sporting and social clubs and community events. We support the Royal Flying Doctor Service; a not for profit group serving remote and regional communities with medical services in times of need. Through our proud support of this organization we hope to see their services extend to more Australians in their time of extreme vulnerability.”

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Busy Message
ricrayinsbro-1734600596    –    Production Approved    –    Last Updated: December 19, 2024 1:33 pm  /      –    VO: 4. Oliver    –    Background:

Thank you for calling Richard Ray Insurance Brokers.

Our Advisers are currently attending to other calls.

Please leave a message including your name & contact number, and one of our Advisers will return your call as soon as possible.

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After Hours Message
ricrayinsbro-1734600502    –    Production Approved    –    Last Updated: December 19, 2024 1:44 pm  /      –    VO: Oliver    –    Background:

Thank you for calling Richard Ray Insurance Brokers.

The office is currently close.

Our office hours are Monday to Friday 8:45am to 5pm.

If the matter is urgent, please contact Ben on 0429 620 610, Andrew on 0409 282 440, Steve on 0437 854 898 or Stacey on 0438 340 466.

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Custom
2024 Closure Custom    –    Production Approved    –    Last Updated: December 19, 2024 1:33 pm  /      –    VO:     –    Background:

This holiday season, we will be closed from 3pm on Tuesday, 24th December and will reopen on Monday 30th December. We will also be closed on New Year’s Day, 1st January. Wishing you a joyful holiday season and a prosperous New Year!

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Custom
2024 Closure Custom    –    Production Approved    –    Last Updated: December 19, 2024 1:33 pm  /      –    VO:     –    Background:

This holiday season, we will be closed from 3pm on Tuesday, 24th December and will reopen on Monday 30th December. We will also be closed on New Year’s Day, 1st January. Wishing you a joyful holiday season and a prosperous New Year!

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