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Welcome No IVR
premierbox-1718791992    –    Production Approved    –    Last Updated: July 22, 2024 5:27 pm  /      –    VO:     –    Background:

Thank you for calling Premier Box. A team member will be with you shortly.

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Mixdown Updated 2025-06-09 12:40:01 +1000
On Hold Message
premierbox-1749054712    –    Production Approved    –    Last Updated: June 6, 2025 1:41 pm  /      –    VO: 5. Emma    –    Background:

Premier Box provides simple and affordable storage options at Burpengary depot. Our secure, vermin-proof and weather-resistant containers are perfect for both long-term and short-term storage. We even offer a service to transport the container to your door, to our depot and back again. Visit
premierbox.com.au for a quote or ask for more information when you come off hold. We will be with you shortly.

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On Hold Message
premierbox-1749054580    –    Production Approved    –    Last Updated: June 6, 2025 1:42 pm  /      –    VO: 5. Emma    –    Background:

Premier Box caters to all, from private buyers to multinational organisations. With a large stock of new and used containers in various configurations, we’re ready to meet your needs. You are welcome to drop in to Burpengary Depot from 8 til 4pm weekdays. Or visit us as premierbox.com.au. We are also on Facebook and instagram. We appreciate your patience and will be with you shortly.

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On Hold Message
premierbox-1749054409    –    Production Approved    –    Last Updated: June 4, 2025 4:28 pm  /      –    VO: 4. Oliver    –    Background:

Premier Box, the trusted name in shipping container solutions, delivers on time and on budget. From our South East Queensland depots, we service customers across Australia with high-quality containers for self-storage, hire, purchase and modifications. Visit premierbox.com.au for more information. Thank you for calling. We’ll be with you in just a moment

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On Hold Message
premierbox-1749054008    –    Production Approved    –    Last Updated: June 4, 2025 4:21 pm  /      –    VO: 4. Oliver    –    Background:

Premier Box offers unbeatable container hire prices and flexible agreements. Our dedicated container hire fleet is one of the youngest and highest quality in the industry. Offering both short and long-term hire, you keep the container for the time frame you need. Thank you for continuing to hold. We will be with you as soon as we can.

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On Hold Message
premierbox-1749053720    –    Production Approved    –    Last Updated: June 4, 2025 4:19 pm  /      –    VO: 5. Emma    –    Background:

At Premier Box, we believe in the strength and versatility of shipping containers. Whether you’re planning to go off-grid or expand your business, our containers provide unique and customisable living or work spaces. Thank you for calling. We’ll be with you in just a moment

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On Hold Message
premierbox-1749053497    –    Production Approved    –    Last Updated: June 4, 2025 4:12 pm  /      –    VO: 4. Oliver    –    Background:

Premier Box is not just about selling and hiring containers. Do you have a creative idea for your shipping container? We specialise in container modifications and conversions, creating everything from pop-up cafes to work site offices, all designed and manufactured at our Burpengary depot. From pallet wide, refrigerated and side opening to open top, flat rack and general purpose, we’ve got you covered. Talk to us when you come off hold and let us help you design a solution to suit your needs. We appreciate your patience and won’t be long.

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Busy Message
premierbox-1734429982    –    Production Approved    –    Last Updated: December 17, 2024 5:32 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

Thank you for calling Premier Box. We’re unable to take your call right now but will be with you shortly. If your matter is not urgent, please can press 1 to leave a message, and we’ll get back to you as soon as possible. Alternatively, please hold, and one of our team members will assist you shortly.

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Busy Message
premierbox-1718792330    –    Production Approved    –    Last Updated: July 19, 2024 9:27 am  /      –    VO: Emma    –    Background:

Sounds like everyone is on the phone talking to other customers, if you prefer, we will call you back – just press 1 or stay on the line and we will be with you soon.

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After Hours Message
premierbox-1734429843    –    Production Approved    –    Last Updated: December 17, 2024 5:31 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

Thank you for calling Premier Box. We’d like to take this opportunity to wish you a Merry Christmas and a Happy New Year. Our office will be closed from midday on December 24th and will reopen at 8 am on January 2nd of 2025. If you would like to leave a message we will review when we return. We look forward to assisting you from the 2nd January. Have a safe and joyful holiday season!

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After Hours Message
premierbox-1718792478    –    Production Approved    –    Last Updated: July 19, 2024 1:02 pm  /      –    VO: Oliver    –    Background:

Thank you for calling Premier Box, where we specialise in shipping container solutions that meet your budget and timeline. Unfortunately, we’re not open to take your call right now, our trading hours are 8 to 5 weekdays. Please leave a message, and we’ll return your call on the next business day.

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On Hold Message
premierbox-1749054153    –    Archive    –    Last Updated: June 4, 2025 4:24 pm  /      –    VO: 5. Emma    –    Background:

Premier Box caters to all, from private buyers to multinational organisations. With a large stock of new and used containers in various configurations, we’re ready to meet your needs. You are welcome to drop in to our Burpengary or Cooroy Depots from 8 til 4pm weekdays. Or visit us as premierbox.com.au. We are also on Facebook and instagram. We appreciate your patience and will be with you shortly

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On Hold Message
premierbox-1749053254    –    Archive    –    Last Updated: June 4, 2025 4:10 pm  /      –    VO: 5. Emma    –    Background:

Premier Box provides simple and affordable storage options at our Burpengary and Cooroy depots.Our secure, vermin-proof and weather-resistant containers are perfect for both long-term and short-term storage. We even offer a service to transport the container to your door, to our depot and back again. Visit premierbox.com.au for a quote or ask for more information when you come off hold. We will be with you shortly.”

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1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

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Based on the industry Shipping Containers and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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My details
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Welcome Message With No IVR

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Welcome Message With IVR

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List the options the caller will have

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
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VO not in the list? Check the box below
Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

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1Products
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1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Premier Box

If multiple Timezones apply to this Customer, choose the location that is most East

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Import a parts list to the NEC or AVAYA vertical on the TBS

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All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
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Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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