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Welcome With IVR
phoenixmotors-1732285050    –    Production to be Approved    –    Last Updated: November 27, 2024 9:07 am  /      –    VO: Janet    –    Background: office    –    Reading Speed💨: 1.0

Welcome to Phoenix Motors Jeep, Renault, RAM and Ssangyong. Please make a selection from the following 5 options. If you require service please press 1. For parts enquiries, press 2. To explore our new vehicle range, press 3. To browse our pre-owned vehicles, press 4. To connect with our reception, press 5.

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Welcome No IVR
phoenixmotors-1717585967    –    Production Approved    –    Last Updated: June 11, 2024 10:45 am  /      –    VO: Janet    –    Background:

TEXT-A-LINK

Phoenix Motors is thrilled to introduce our new, faster service booking system. Simply input your mobile number and await a secure link via SMS.

A secure link is now winging its way to your mobile.

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Welcome With IVR
phoenixmotors-1732285816    –    Production Approved    –    Last Updated: November 27, 2024 11:08 am  /      –    VO: Janet    –    Background: office    –    Reading Speed💨: 1.0

Welcome to Phoenix Motors Renault. Please make a selection from the following 5 options. For service please press 1. For parts press 2. For new vehicle sales, press 3. or for pre-owned vehicles, press 4. To chat with our friendly reception, press 5.

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Welcome With IVR
phoenixmotors-1715787128    –    Production Approved    –    Last Updated: June 11, 2024 10:45 am  /      –    VO: Janet    –    Background:

Welcome to Phoenix Motors Group. Please make a selection from the following 5 options. For Service please press 1, for Parts press 2, for New vehicles press 3, for Pre-owned vehicles press 4, to speak to Reception please press 5.




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Welcome With IVR
phoenixmotors-1715786740    –    Production Approved    –    Last Updated: June 11, 2024 10:45 am  /      –    VO: Janet    –    Background:

If you’re interested in GWM, press 1. For LDV, press 2. For Jeep and Renault, press 3. For RAM, press 4. For Ssangyong, press 5.”




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Content Items Selected – On This Day – Space Facts – Who Said – Positive Thought – Edit

Mixdown

File is here but cannot be played in the browser due to it being in a Raw Broadworks format: https://portal.captivateconnect.com/wp-content/uploads/customermixdowns/15786/15786-1751732842.al
Mixdown Updated 2025-07-06 00:27:31 +0800
On Hold Message
phoenixmotors-1717584881    –    Production Approved    –    Last Updated: June 11, 2024 10:48 am  /      –    VO: Janet    –    Background:

Phoenix Motors, where quality meets service. Specialising in RAM Trucks, our expert team ensures your vehicle is in top-notch condition. Feel valued, knowing your vehicle is in the best hands.

At Phoenix Motors, we pride ourselves on being the leading dealer in GWM. Our commitment to quality and service is unmatched. Experience the difference with us.

Phoenix Motors, the trusted name in LDV vehicles. Our team of experts are dedicated to providing top-tier service, ensuring your vehicle is always road-ready.”

Phoenix Motors, the home of the best brands, specialises in Jeep and Renault. Our professional team is committed to delivering exceptional service, ensuring your vehicle’s longevity.

Phoenix Motors, your trusted dealer in Ssang Yong. Our team of experts are dedicated to providing unparalleled service, ensuring your vehicle is always at its best.

Having your vehicle serviced by a dealership with factory trained technicians ensures your software updates are installed and any warrantty items looked after at the time of service.

Genuine parts made to the engineering standards of the manufacturer – ensure the safety of your family and longevity of the repair.

We are at the corner of Berriman Drive and Baretta Road,

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Busy Message
phoenixmotors-1715169241    –    Production Approved    –    Last Updated: June 11, 2024 10:48 am  /      –    VO: Janet    –    Background:     –    Reading Speed💨: %

Sounds like everyone is on the phone talking to other customers, rather than leaving you on hold, please leave a message and we will call you back as soon as a line comes free.

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After Hours Message
phoenixmotors-1715859275    –    Production Approved    –    Last Updated: November 27, 2024 11:06 am  /      –    VO: Janet    –    Background:

1. GENERAL
You’ve reached Phoenix Motors outside of our operating hours. We specialise in providing the best brands and service. We look forward to hearing from you on the next business day. In the meantime check out Phoenix motors.com.au for sales or to book a service.

2. SALES
Sales is open from 8.30 to 5.30 weekdays, extending to 7pm on Wednesdays, and from 8.30 to 1pm on Saturdays. Check all our vehicles on Phoenix Motors.com.au and ring back during our sales hours. Thank you

3. SERVICE
Phoenix Motors service is open from 8am to 5pm on weekdays. Feel free to book a service online at phoenix motors.com.au. We look forward to your call during our business hours.

4. RECEPTION
Our reception is open from 8am to 4.30pm on weekdays. We appreciate your understanding and look forward to your call during our operating hours. Log on to phoenix motors.com.au for the latest offers in new and pre-owned vehicles.

5. PARTS
Our parts department operates from 8am to 5pm weekdays. We eagerly await your call during these hours. Thank you for your call.

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How it works

Recent links sent to your callers

CampaignSent To
Phoenix Motors – Book your Service @ Fri Jul 4 12:52:24 20250475922801
Phoenix Motors – Book your Service @ Thu Jun 5 11:45:42 20250408639407
Phoenix Motors – Book your Service @ Mon May 26 08:57:07 20250481795070
Phoenix Motors – Book your Service @ Mon May 19 09:23:16 20250414428891
Phoenix Motors – Book your Service @ Thu May 8 11:20:04 20250408291538
Phoenix Motors – Book your Service @ Tue Apr 29 11:17:11 20250433121622
Phoenix Motors – Book your Service @ Thu Mar 6 09:16:19 20250433418322
Wanneroo Jeep – Book your Service @ Fri Feb 21 16:25:59 20250403785845
Phoenix Motors – Book your Service @ Wed Feb 5 12:10:00 20250400915193
Phoenix Motors – Book your Service @ Wed Jan 22 16:41:16 20250400815304
Phoenix Motors – Book your Service @ Thu Jan 2 11:08:17 20250435786521
Phoenix Motors – Book your Service @ Tue Dec 17 09:15:01 20240466979376
Wanneroo Jeep – Book your Service @ Tue Dec 10 08:01:34 20240405337850
Phoenix Motors – Book your Service @ Fri Oct 11 08:14:27 20240414349403
Phoenix Motors – Book your Service @ Mon Sep 9 09:47:47 20240405554570
Phoenix Motors – Book your Service @ Mon Sep 9 09:28:11 20240438010823
Phoenix Motors – Book your Service @ Mon Aug 26 16:58:58 20240457695057
Phoenix Motors – Book your Service @ Fri Aug 23 11:22:48 20240487346766
Phoenix Motors – Book your Service @ Wed Jul 17 16:50:49 20240413802033
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Based on the industry Motor Vehicle sales and service and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Busy Message

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After Hours Message

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Content Items Phoenix Motors already have selected

- On This Day - Space Facts - Who Said - Positive Thought -
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Phoenix Motors

If multiple Timezones apply to this Customer, choose the location that is most East

Ordering on the Telstra logo TBS?

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Import a parts list to the NEC or AVAYA vertical on the TBS

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AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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