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Welcome No IVR
oceptyltd-1720697145    –    Production Approved    –    Last Updated: July 24, 2024 3:08 pm  /      –    VO: Janet    –    Background:

Welcome to Oceanfront Conveyancing, where we specialise in Conveyancing services for properties throughout Western Australia. Settle with ease and peace of mind. Please hold for just a moment.

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Mixdown

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Busy Message
oceptyltd-1720697409    –    Production Approved    –    Last Updated: July 24, 2024 3:09 pm  /      –    VO: Ray    –    Background:

Our team is currently dealing with a high volume of callers. Your time is valuable, rather than leaving you on hold, please leave a message and we will call you back as soon as a line becomes free. Alternatively, please send us an email to info@oceanfrontconveyancing.com.au so we may assist you further.




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After Hours Message
oceptyltd-1729003523    –    Production Approved    –    Last Updated: October 18, 2024 11:31 am  /      –    VO: Janet    –    Background:

Thank you for contacting Oceanfront Conveyancing, our office is currently closed for the festive season so our team can have a much needed rest with family and friends. Rest assured, if a settlement is already pre-arranged with this office to proceed during our scheduled closure, the settlement will continue to be monitored to ensure settlement proceeds as planned. During our closure, please email info@oceanfrontconveyancing.com.au. All emails and phone messages, will be retrieved and responded to upon our return to the office in the new year. We would like to take this moment to not only thank you for your support and understanding, but also to wish you and yours a wonderful Christmas and a Happy New Year

(script updated 17/10/24)

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After Hours Message
oceptyltd-1720697653    –    Production Approved    –    Last Updated: July 24, 2024 3:10 pm  /      –    VO:     –    Background:

Looks like you’ve caught Oceanfront Conveyancing outside our operating hours which are 9 to 5 weekdays. We specialise in making conveyancing a breeze, so rest assured we’ll be back to assist you soon. Please leave a message or send us an email to info@oceanfrontconveyancing.com.au. We’d love to hear from you and will contact you on the next business day.

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Oceanfront Conveyancing Call Flow by mark horwood

How it works

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1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

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Based on the industry Conveyancing and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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My details
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

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1Products
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1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Oceanfront Conveyancing

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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