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Welcome With IVR
midlandbrick-1732011419    –    Production Approved    –    Last Updated: November 19, 2024 3:29 pm  /      –    VO: Oliver    –    Background:

Hi and Welcome to Midland Brick. If you know your selection you can key it in at any time. Otherwise, please listen carefully to the following options:

For retail sales, quotes, payments or general enquiries press 1,
If you have a credit account and would like to speak to the trade department press 2,
If you are a supplier to Midland Brick press 3,
For all other enquiries press “0” for reception.
To hear these options again please press hash.

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Welcome With IVR
midlandbrick-1719850201    –    Production Approved    –    Last Updated: July 5, 2024 3:23 pm  /      –    VO: Oliver    –    Background:

Hi and Welcome to Midland Brick. If you know your selection you can key it in at any time.

For retail sales, quotes or general enquiries press 1,
If you have a credit account and would like to speak to the trade department press 2,
If you have a 30-day Credit Account with Midland Brick and you have an enquiry or wish to pay an invoice press 3,
If you are a supplier to Midland Brick press 4,
For all other enquiries please press “0” for reception.
To hear these options again press hash

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Mixdown Updated 2025-04-15 09:47:37 +0800
On Hold Message
midlandbrick-1717770765    –    Production Approved    –    Last Updated: June 18, 2024 9:56 am  /      –    VO:     –    Background:

MIB63
Are you planning on collecting your order from a Midland Brick yard yourself? Then it may pay to check with your sales advisor about important loading limits. Government regulations, vehicle safety barriers, trailer types and trailer compliance plates all influence the amount of product we can load and the way we are allowed to load your vehicle or trailer. In order to avoid disappointment once you arrive at a yard, please check with your sales advisor beforehand whether your vehicle is suitable to safely transport your order. Remember, for your safety, you must wear enclosed shoes when loading product in our yards.

MIB64
Just like you need to protect the paint on your car, did you know you should also protect the finish of your masonry pavers? Midland Brick now has a range of premium sealers available to help keep your pavers looking fantastic for years to come. From a high-shine and wet look to a silky matte finish, we will have a sealer for you – and we even offer a non-slip additive for use around pools and water features. To protect your investment, ask your Midland Brick sales advisor for more information today.

MIB65
Did you know that you can browse and purchase Midland Brick products online? Visit our website at midland brick dot com dot au to view our full range of bricks, pavers, blocks, stone cladding, roof tiles and retaining walls. Express delivery options available so you can start your project as soon as possible.

MIB66
Do you need sand, cement or sealer for your next project? Well, look no further! Midland Brick offer a wide range of accessories to meet your project needs at the click of a button! Check out our website today at midland brick dot com dot au to get started.

MIB67
For design inspiration, latest news and special offers direct to your newsfeed, make sure you like Midland Brick on Facebook and follow us on Instagram or Pinterest!

MIB68
Midland Brick’s huge range of products, including bricks, pavers, blocks and more, are on display at Subiaco Home Base, for selection only, and at South Guildford, Middle Swan and Joondalup for selection and pick up. Visit a selection centre or visit midland brick dot com dot au.

MIB69
The complete paving package – supplied and professionally installed. There’s no easier or more affordable way to get a value-adding Midland Brick pavescape around your home. Midland Brick can supply your paving selection and have it professionally installed for you!

From Two Rocks in the north to Port Kennedy in the south and to the eastern Hills suburbs, we can give you an obligation-free quotation quickly and fuss-free.

Simply fill in and submit the Quote Request Form at midland brick dot com dot au, or ask a sales advisor for more information.

MIB70
Don’t let the name fool you, Midland Brick has more than just bricks. You can select from a range of pavers, cultured stone, reconstituted limestone blocks for retaining walls and roof tiles too! Visit a selection centre at Subiaco Home Base, South Guildford, Middle Swan and Joondalup to view the range for yourself.

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After Hours Message
midlandbrick – 623    –    Production Approved    –    Last Updated: June 26, 2025 5:29 pm  /  andrea.fouracre@midlandbrick.com.au    –    VO: Mia    –    Background: silent    –    Reading Speed💨: 1.05

Thank you for calling Midland Brick. Our office is open from 7:30 AM to 5:00 PM Monday to Fridays and 7:30 AM to 1:00 PM on Saturdays. Please call us back during our business hours.

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Mixdown Updated 2025-04-15 09:47:37 +0800

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1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

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Based on the industry and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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You are about to Lodge a Ticket for Midland Brick
My details
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Selected Value: 0
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Welcome Message With No IVR

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Welcome Message With IVR

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List the options the caller will have

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
When would you like the message to play
Would you like the message to stop playing on a particular date
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VO not in the list? Check the box below
Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Click or drag a file to this area to upload.
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

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It looks like you do not have enough credits to download your Audio Production

You can purchase some below

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1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
Credit Purchase Options
Prices are in AUD and include GST
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Content Items Midland Brick already have selected

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Step 1 of 2

Midland Brick

If multiple Timezones apply to this Customer, choose the location that is most East

Ordering on the Telstra logo TBS?

Thanks to our Partnership with CommsPlus logo

Import a parts list to the NEC or AVAYA vertical on the TBS

Get the right BOM here

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Click to download

NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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You are about to connect Midland Brick to an Enterprise account
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Do not click on a name in this list. If they already exist, exit this form and go to the Customer you want to connect to the Enterprise.
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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

You can only see information that is allocated to your login. If you are hoping to see more, check in the bottom right corner to see if we are at our desk or send us an email.