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Welcome With IVR
lakesidechery-1727437808    –    Production Approved    –    Last Updated: September 27, 2024 11:50 am  /      –    VO: 5. Emma    –    Background:

Thank you for calling Lakeside Chery. For sales please press 1. For service bookings please press 2. For service queries please press 3. For parts please press 4. For general enquiries please press 5. To hear these options again please press 0.

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Content Items Selected – On This Day – Music History AU – Space Facts – Who Said – Edit

Mixdown

File is here but cannot be played in the browser due to it being in a Raw Broadworks format: https://portal.captivateconnect.com/wp-content/uploads/customermixdowns/23722/23722-1751374935.al
Mixdown Updated 2025-07-02 00:02:26 +1100
On Hold Message
lakesidechery-1727437576    –    Production Approved    –    Last Updated: September 27, 2024 11:47 am  /      –    VO: 5. Emma    –    Background:

1

Lakeside Chery is Melbourne’s latest Chery dealership, located 20 minutes west of the city at 1141 Ballarat Rd in Caroline Springs.

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On Hold Message
lakesidechery-1727437531    –    Production Approved    –    Last Updated: September 27, 2024 11:46 am  /      –    VO: 8. Ray    –    Background:

2

The avant-garde face of the OMODA 5 is a fine combination of gradient-shaped grid and diamonds forming a visual 3D effect, giving it a futuristic look that embodies the technology and style it brings.

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On Hold Message
lakesidechery-1727437295    –    Production Approved    –    Last Updated: September 27, 2024 11:45 am  /      –    VO: 5. Emma    –    Background:

3

Our voice control feature allows drivers to operate various functions, such as making phone calls or changing the music, without having to take their hands off the wheel. This feature enhances safety and convenience for drivers, as it reduces the need for manual interaction with the infotainment system.

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On Hold Message
lakesidechery-1727437246    –    Production Approved    –    Last Updated: September 27, 2024 11:41 am  /      –    VO: 8. Ray    –    Background:

4

Stay worry-free on the road with your New Chery for up to 7 years with Chery’s Roadside Assistance Program. While your first 12 months of roadside assistance coverage is provided on a complimentary basis, you can then renew your roadside assistance coverage for 12 months with every scheduled service at an authorised Chery dealer, to have total roadside assistance coverage for up to 7 years.

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On Hold Message
lakesidechery-1727437189    –    Production Approved    –    Last Updated: September 27, 2024 11:40 am  /      –    VO: 5. Emma    –    Background:

5

Your new Chery deserves the best. Our engineers designed the vehicle to precise standards. Having your service carried out by Lakeside Cheri and using only genuine parts will ensure your car’s safety and reliability.

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On Hold Message
lakesidechery-1727437141    –    Production Approved    –    Last Updated: September 27, 2024 11:39 am  /      –    VO: 1. Please choose the best available for me    –    Background:

6

Get ready for the ride of your life! One of the world’s most popular families of SUVs has arrived. Introducing the Chery Tiggo 7 Pro, reimagining style and functionality, delivering elegance with advanced innovative technology that is expertly integrated to enrich the way you travel. Don’t miss out – visit us today.

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Busy Message
lakesidechery-1727437721    –    Production Approved    –    Last Updated: September 27, 2024 11:49 am  /      –    VO: 5. Emma    –    Background:

Thank you for calling Lakeside Chery. All our team are on other calls at present, please leave a message and we will call you back.

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After Hours Message
lakesidechery-1727437764    –    Production Approved    –    Last Updated: September 27, 2024 11:49 am  /      –    VO: 5. Emma    –    Background:

Thank you for calling Lakeside Chery. You have called outside office hours. We look forward to hearing back from you or if you would loke to leave a message please do so after the tone

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1Customer
2Products
3My Details
4Order Summary
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Captivate Connect Order Form

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Based on the industry Automotive and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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This feature is in Beta and might have problems
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

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1Products
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1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Content Items Lakeside Chery already have selected

- On This Day - Music History AU - Space Facts - Who Said -
Any items listed above will be overwritten once you select 'Submit' below
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Step 1 of 2

Lakeside Chery

If multiple Timezones apply to this Customer, choose the location that is most East

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Import a parts list to the NEC or AVAYA vertical on the TBS

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

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