captivateconnect-logo-black bg

My Messages

 
Needs Your Action
 
In Progress
 
Nothing to do
Welcome With IVR
koneleconcen-1719926222    –    Production Approved    –    Last Updated: July 9, 2024 7:36 am  /      –    VO: 5. Emma    –    Background:

Thank you for calling Kone

Press 1 for our Service Centre to report breakdown & faults.

Press 2 for our Customer Service & Admin team for account enquiries and payments.

Press 3 for our Reception.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

Needs Your Action
In Progress
Nothing to do
Content Items Selected Edit

Mixdown

Needs Your Action
In Progress
Nothing to do
Needs Your Action
In Progress
Nothing to do
Needs Your Action
In Progress
Nothing to do
 
Needs Your Action
 
In Progress
 
Nothing to do

How it works

Recent links sent to your callers

CampaignSent To
Needs Your Action
In Progress
Nothing to do
On Hold Message
koneleconcen-1719925413    –    Archive    –    Last Updated: July 2, 2024 1:16 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 1
02
KONE’s 24/7 Connected Services – revolutionising maintenance with intelligent, cloud connected services.


Message 2
08
New project? We offer services and support for every step of your project – from building design through to construction.


Message 3
10
Specifying a lift for your project? Our award-winning design helps your building stand out, offering millions of possible combinations.


Message 4
11
You’re in safe hands. We’ve worked with builders to understand what you need (and what you don’t!) for your projects. Have a chat with our consultants today.


Message 5
14
Noisy car and landing doors? It may be time to take a reinvigorate your elevator. Speak with our consultants today to see what options are available.


Message 6
15
Boost your elevator’s reliability, comfort, and appearance with our modernisation solutions for all needs and budgets.


Message 7
16
Just like any other piece of machinery, your lift will need modernising at some point during its lifetime. Speak with us if you think it’s time your lift is due for an upgrade.


Message 8
17
Our Care For Life Assessment offers a free, no-obligation assessment of your elevator’s current condition. Get in touch with our consultants to arrange an assessment.


Message 9
18
Your elevators, escalators and building doors are on duty 24/7 and so are KONE.


Message 10
19
Intelligent elevators are here, giving you improved safety, full transparency and greater peace of mind with KONE’s 24/7 Connected Services.


Message 11
20
Identify and predict issues before they occur with smart, cloud connected elevators and escalators with KONE’s 24/7 Connected Services.


Message 12
21
Give your building an elevator that is safe, stylish and comfortable. Speak with our experts for more information.


Message 13
22
For more than a century, KONE has been excelling at projects: from affordable housing to the world’s tallest buildings


Message 14
23
Is your elevator starting to show its age? After years of service and countless rides, your lift may require a little rejuvenation.


Message 15
24
Stay up-to-date on both equipment and maintenance work status at all times with our new online apps. Speak with to use about KONE online today.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 2
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 3
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 4
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 5
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 6
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 7
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 8
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 9
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 10
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 11
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 12
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 13
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 14
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 15
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Click to Open

Create a new user
Delete my Login
Please enable JavaScript in your browser to complete this form.
1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

Please enable JavaScript in your browser to complete this form.

Based on the industry Construction and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
Please enable JavaScript in your browser to complete this form.
You are about to Lodge a Ticket for Kone Elevators Contact Centre
My details
Click or drag a file to this area to upload.
Please add a screenshot, this can speed things up for you
Please enable JavaScript in your browser to complete this form.
Selected Value: 0
Please enable JavaScript in your browser to complete this form.

Welcome Message With No IVR

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

Welcome Message With IVR

Choose a Brand Tone for the message style

List the options the caller will have

Please enable JavaScript in your browser to complete this form.

On Hold Messages

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

Busy Message

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

After Hours Message

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Please enable JavaScript in your browser to complete this form.
This feature is in Beta and might have problems
When would you like the message to play
Would you like the message to stop playing on a particular date
Please enable JavaScript in your browser to complete this form.
VO not in the list? Check the box below
Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Click or drag a file to this area to upload.
Please enable JavaScript in your browser to complete this form.
This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

Oops....
It looks like you do not have enough credits to download your Audio Production

You can purchase some below

Please enable JavaScript in your browser to complete this form.
1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
Credit Purchase Options
Prices are in AUD and include GST
album-art
00:00
Sorry, no results.
Please try another keyword
Please enable JavaScript in your browser to complete this form.
Content Items Kone Elevators Contact Centre already have selected

Any items listed above will be overwritten once you select 'Submit' below
How I would like my Content Items
Content Samples
Please enable JavaScript in your browser to complete this form.
Step 1 of 2

Kone Elevators Contact Centre

If multiple Timezones apply to this Customer, choose the location that is most East

Ordering on the Telstra logo TBS?

Thanks to our Partnership with CommsPlus logo

Import a parts list to the NEC or AVAYA vertical on the TBS

Get the right BOM here

Click to download

Click to download

NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

Please enable JavaScript in your browser to complete this form.
You are about to connect Kone Elevators Contact Centre to an Enterprise account
Please enable JavaScript in your browser to complete this form.
Do not click on a name in this list. If they already exist, exit this form and go to the Customer you want to connect to the Enterprise.
Please copy and paste to avoid errors

Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

Please enable JavaScript in your browser to complete this form.
Click or drag a file to this area to upload.

Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

You can only see information that is allocated to your login. If you are hoping to see more, check in the bottom right corner to see if we are at our desk or send us an email.