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Mixdown Updated 2025-06-21 00:01:05 +1100


On Hold Message
jagritra-1729261506    –    Production Approved    –    Last Updated: October 18, 2024 2:25 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

01

Thank you for contacting J A Grigson Trading, one of our team members we will tend to your call shortly.

J A Grigson Trading is committed to providing consistently high-quality products of outstanding value. With solid service and responsible back-up, we have been operating since 1996, with some of our key markets including Horticultural, Viticultural, Landscaping, Surveying and Civil.

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On Hold Message
jagritra-1729261458    –    Production Approved    –    Last Updated: October 18, 2024 2:24 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

02

Our office is open Monday to Friday, 8am till 4:30pm. You can also find us on our website at www.jag.net.au, or email us at sales@jag.net.au.

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On Hold Message
jagritra-1729261403    –    Production Approved    –    Last Updated: October 18, 2024 2:24 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

03

At J A Grigson Trading, we understand time is of the essence. That’s why we offer free, next business day delivery to all metro Adelaide areas for orders over $150.00 and can price freight to anywhere else in Australia.

We are aware of your call and appreciate your patience.

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Needs Your Action

In Progress

Nothing to do

Needs Your Action

In Progress

Nothing to do

Needs Your Action

In Progress

Nothing to do
Needs Your Action
In Progress
Nothing to do

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Needs Your Action
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1Customer
2Products
3My Details
4Order Summary
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Captivate Connect Order Form

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Based on the industry Manufacturing and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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List the options the caller will have

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

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1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Content Items J A Grigson Trading already have selected

- Weather Perth -
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Step 1 of 2

J A Grigson Trading

If multiple Timezones apply to this Customer, choose the location that is most East

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Thanks to our Partnership with CommsPlus logo

Import a parts list to the NEC or AVAYA vertical on the TBS

Get the right BOM here

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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