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Welcome With IVR
empaxcentre – 1737647116    –    Production Approved    –    Last Updated: January 28, 2025 10:36 am  /      –    VO: Janet    –    Background:

Welcome to Empax Centre, a pioneering mental health treatment facility to address
serious mental illness. Please note, we are not a crisis centre. If this is an
emergency, please dial triple zero or present to an emergency department. For new patients, please press 1. For existing
patients, please press 2 or hold the line, and we will be with you as soon as possible.

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On Hold Message
empaxcentre-1736960056    –    Script to be Approved    –    Last Updated: January 15, 2025 4:54 pm  /      –    VO: Greg    –    Background:     –    Message Start: 15/01/2025

3. As a leading mental health care facility, Empax Centre is currently supporting a number of clinical trials. All of our research and treatment programs are supported by robust clinical governance and research models to ensure the highest levels of safety.


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On Hold Message
empaxcentre-1736960263    –    In Production    –    Last Updated: January 23, 2025 3:53 pm  /      –    VO: Janet    –    Background:     –    Message Start: 20/01/2025

5. Beyond treatment, Empax Centre is dedicated to healing in a holistic and engaging way to enhance clinical care. Stay on the line to learn more about our unique approach to mental health care.

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On Hold Message
empaxcentre-1734514907    –    Production to be Approved    –    Last Updated: January 21, 2025 10:37 am  /      –    VO: Janet    –    Background:     –    Message Start: 20/01/2025

Interested to learn more about our innovative treatment programs?? Pop in your mobile number and we’ll send you a secure link to a fact sheet. It’s all about going beyond treatment, towards healing. We look forward to helping you in your recovery journey.

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On Hold Message
empaxcentre-1736960180    –    Production Approved    –    Last Updated: January 23, 2025 3:51 pm  /      –    VO: Janet    –    Background:     –    Message Start: 20/01/2025

4. As a leading mental health care facility, Empax Centre is currently supporting a number of clinical trials. All of our research and treatment programs are supported by robust clinical governance and research models to ensure the highest levels of safety.

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On Hold Message
empaxcentre-1736959939    –    Production Approved    –    Last Updated: January 23, 2025 3:49 pm  /      –    VO: Janet    –    Background:     –    Message Start: 20/01/2025

2. Empax Centre is not just a treatment facility. Our purpose-built spaces have been designed to support healing and enhance therapeutic outcomes.

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On Hold Message
empaxcentre-1736959805    –    Production Approved    –    Last Updated: January 22, 2025 6:40 pm  /      –    VO: Janet    –    Background:     –    Message Start: 20/01/2025

1. At Empax Centre, innovative care meets compassion. As pioneers in mental health treatment, we are supported by some of the first TGA approved authorised prescribers, and leading researchers, of medication-assisted therapies in Australia.

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Busy Message
empaxcentre-1734517277    –    Production Approved    –    Last Updated: January 23, 2025 3:47 pm  /      –    VO: Janet    –    Background:

Our team are busy right now, rather than leaving you on hold we invite you to please leave a message and we will call you back as soon as we can.

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After Hours Message
empaxcentre-1734517398    –    Production Approved    –    Last Updated: January 23, 2025 3:47 pm  /      –    VO: Janet    –    Background:

Empax Centre is currently closed. If this is an emergency, please call triple zero or present to an emergency department. At Empax Centre we specialise in going beyond treatment, towards healing. We value your call so please leave a message and we will get back to you during business hours.

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empaxcentre-1734534246    –    Production to be Approved    –    Last Updated: January 21, 2025 10:33 am  /      –    VO: Janet    –    Background:

3. Did you know that if you’ve already created a patient profile online, you can use it to view your upcoming appointments? To change an upcoming appointment or for all other enquiries please hold the line, and one of our team members will assist you shortly.

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empaxcentre-1734535014    –    Production Approved    –    Last Updated: January 23, 2025 3:56 pm  /      –    VO: Janet    –    Background:

Would you like to become a client of Empax Centre? The quickest way is by completing our New Patient Information Form—it’s simple, secure, and allows us to assist you sooner. To receive a secure link by SMS, please key in your mobile number now, and once the form is completed, one of our team will promptly be in touch with the next steps. Alternatively, you can hold the line to speak with one of our team.

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empaxcentre-1734534246    –    Production to be Approved    –    Last Updated: January 21, 2025 10:33 am  /      –    VO: Janet    –    Background:

3. Did you know that if you’ve already created a patient profile online, you can use it to view your upcoming appointments? To change an upcoming appointment or for all other enquiries please hold the line, and one of our team members will assist you shortly.

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Custom
empaxcentre-1734535014    –    Production Approved    –    Last Updated: January 23, 2025 3:56 pm  /      –    VO: Janet    –    Background:

Would you like to become a client of Empax Centre? The quickest way is by completing our New Patient Information Form—it’s simple, secure, and allows us to assist you sooner. To receive a secure link by SMS, please key in your mobile number now, and once the form is completed, one of our team will promptly be in touch with the next steps. Alternatively, you can hold the line to speak with one of our team.

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Welcome With IVR
empaxcentre-1737382648    –    Archive    –    Last Updated: January 28, 2025 9:21 am  /      –    VO: Janet    –    Background:

Welcome to Empax Centre, where we provide next-step treatment options to address
serious mental illness. Please note, we are not a crisis centre. If this is an
emergency, please dial triple zero. For new patients, please press 1. For existing
patients, please press 2 or hold the line, and we will be with you as soon as possible.

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Empax Centre

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