captivateconnect-logo-black bg

My Messages

 
Needs Your Action
 
In Progress
 
Nothing to do
Needs Your Action
In Progress
Nothing to do
Content Items Selected Edit

Mixdown

album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword
Mixdown Updated 2025-04-30 16:21:19 +0800
On Hold Message
dalalchomsouwes – 290    –    Production to be Approved    –    Last Updated: May 7, 2025 8:59 am  /      –    VO: Annie    –    Background: gracious journey    –    Reading Speed💨: 1.0    –    Message Start: 05/05/2025

08

As the region’s most awarded builder, our reputation is built on a commitment to providing the best quality and customer service. We have a range of display homes throughout the South West region in Dalyellup, Yalyalup and Vass.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Review and Approve

On Hold Message
dalalchomsouwes-1746453208    –    Production Approved    –    Last Updated: May 5, 2025 1:54 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

1

Thank you for calling Dale Alcock Homes South West, the leading residential home builder in the region servicing clients from Harvey to Margaret River. We offer solutions for first and forever homebuyers through our building companies Dale Alcock Homes, Celebration Homes, Homebuyers Centre, and finance options through our in-house partner, Resolve Finance.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

On Hold Message
dalalchomsouwes-1746453005    –    Production Approved    –    Last Updated: May 5, 2025 1:51 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

4

Dale Alcock Homes South West is part of the ABN Group of companies – Australia’s leading construction, property and finance company. We’ve helped contribute to build more than 77,000 homes over the years. The Group employs over 1500 people and employs more apprentices than any other builder in Australia.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

On Hold Message
dalalchomsouwes-1746452893    –    Production Approved    –    Last Updated: May 5, 2025 1:49 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

5

The ABN Group has donated more than $9.4 million to various worthy charities and causes. Why? Because they deserve it. Because ABN Group staff have always been community-minded. And when you live and work in a close-knit community, you naturally get involved in what’s going on around you.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

On Hold Message
dalalchomsouwes-1746451850    –    Production Approved    –    Last Updated: May 5, 2025 1:47 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

6

Open from 8am – 5pm Monday to Friday and 9am-3pm on Saturdays, our office and state-of-the-art selection facility, Home Collective, is located in Bunbury Homemaker Centre, on Strickland Street, next door to Bunnings. Please feel free to pop in and chat to our friendly staff regarding your home journey, no appointment necessary, or alternatively, you can book a guided showroom tour through our website.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

Needs Your Action
In Progress
Nothing to do
Needs Your Action
In Progress
Nothing to do
Needs Your Action
In Progress
Nothing to do
 
Needs Your Action
 
In Progress
 
Nothing to do

How it works

Recent links sent to your callers

CampaignSent To
Needs Your Action
In Progress
Nothing to do
Custom
2024 Reopen Custom    –    Archive    –    Last Updated: April 28, 2025 11:12 am  /      –    VO:     –    Background:

Our office is closed between Christmas and New Year and will reopen Monday 6th January. If you are calling regarding building a new home, please press 1 to speak with one of our New Homes Consultants. If you are calling regarding an emergency plumbing or gas issues, please press 2. If you are calling regarding an emergency electrical issue, please press 3. For all other matters, our staff will get back to you when they return to the office.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Click to Open

On Hold Message
dalalchomsouwes-1746451687    –    Archive    –    Last Updated: May 5, 2025 1:45 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

7

As the region’s most awarded builder, our reputation is built on a commitment to providing the best quality and customer service. We have a range of display homes throughout the South West region in Dalyellup, Vasse and Dunsborough.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Click to Open

Publish Production

Please enable JavaScript in your browser to complete this form.

album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword
Mixdown Updated 2025-04-30 16:21:19 +0800

Create a new user
Delete my Login
Please enable JavaScript in your browser to complete this form.
1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

Please enable JavaScript in your browser to complete this form.

Based on the industry and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
Please enable JavaScript in your browser to complete this form.
You are about to Lodge a Ticket for Dale Alcock Homes South West
My details
Click or drag a file to this area to upload.
Please add a screenshot, this can speed things up for you
Please enable JavaScript in your browser to complete this form.
Selected Value: 0
Please enable JavaScript in your browser to complete this form.

Welcome Message With No IVR

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

Welcome Message With IVR

Choose a Brand Tone for the message style

List the options the caller will have

Please enable JavaScript in your browser to complete this form.

On Hold Messages

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

Busy Message

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

After Hours Message

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Please enable JavaScript in your browser to complete this form.
This feature is in Beta and might have problems
When would you like the message to play
Would you like the message to stop playing on a particular date
Please enable JavaScript in your browser to complete this form.
VO not in the list? Check the box below
Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Click or drag a file to this area to upload.
Please enable JavaScript in your browser to complete this form.
This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

Oops....
It looks like you do not have enough credits to download your Audio Production

You can purchase some below

Please enable JavaScript in your browser to complete this form.
1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
Credit Purchase Options
Prices are in AUD and include GST
album-art
00:00
Sorry, no results.
Please try another keyword
Please enable JavaScript in your browser to complete this form.
Content Items Dale Alcock Homes South West already have selected

Any items listed above will be overwritten once you select 'Submit' below
How I would like my Content Items
Content Samples
Please enable JavaScript in your browser to complete this form.
Step 1 of 2

Dale Alcock Homes South West

If multiple Timezones apply to this Customer, choose the location that is most East

Ordering on the Telstra logo TBS?

Thanks to our Partnership with CommsPlus logo

Import a parts list to the NEC or AVAYA vertical on the TBS

Get the right BOM here

Click to download

Click to download

NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

Please enable JavaScript in your browser to complete this form.
You are about to connect Dale Alcock Homes South West to an Enterprise account
Please enable JavaScript in your browser to complete this form.
Do not click on a name in this list. If they already exist, exit this form and go to the Customer you want to connect to the Enterprise.
Please copy and paste to avoid errors

Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

Please enable JavaScript in your browser to complete this form.
Click or drag a file to this area to upload.

Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

You can only see information that is allocated to your login. If you are hoping to see more, check in the bottom right corner to see if we are at our desk or send us an email.