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Welcome No IVR
centrewest-1722353301    –    Production Approved    –    Last Updated: July 30, 2024 3:28 pm  /      –    VO: 5. Emma    –    Background:

Thankyou for calling Centrewest Insurance Brokers. We’ll be right with you.

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Content Items Selected – On This Day – Finance AU – Edit

Mixdown

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Mixdown Updated 2025-07-02 00:33:01 +0800
On Hold Message
centrewest-1739443627    –    Production Approved    –    Last Updated: February 13, 2025 10:47 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW18

Our dedicated claims team has dealt with all sorts. So, they’re ready to help you with whatever you might encounter and will ensure you get a quick and efficient settlement or outcome. We know what type of service you need, and we always deliver.

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On Hold Message
centrewest-1739443522    –    Production Approved    –    Last Updated: February 13, 2025 10:46 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW20

Being local matters. But so does having a broker network that isn’t. Through our partnership with Steadfast, we’re able to quickly and easily tap into a world-leading broker network. That means you get access to the best national and international insurance products available in the Australian market.

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On Hold Message
centrewest-1739443358    –    Production Approved    –    Last Updated: February 13, 2025 10:44 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW21

Whilst our emails are meant to be private, and logins are generally secure, maintaining a cyber presence will always render an amount of vulnerability for your business. At Centrewest Insurance Brokers, we offer cyber liability insurance that can cover both you and your clients for data and financial losses resulting from a breach or cyber-attack.

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On Hold Message
centrewest-1739443284    –    Production Approved    –    Last Updated: February 13, 2025 10:41 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW22

Centrewest offers a full range of financial services. Whether you’re looking for assistance with, superannuation, life insurance or income protection we can provide you with strategic advice to help you achieve your goals. Ask to speak to Richard Dennis for more information.

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On Hold Message
centrewest-1739443202    –    Production Approved    –    Last Updated: February 13, 2025 10:40 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW23

Are you a client interested in up-to-date information from the buzzing brokers office? Follow Centrewest on Linkedin, or hit like on our Facebook or Instagram for regular updates and interesting news that can benefit your business.

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On Hold Message
centrewest-1739443147    –    Production Approved    –    Last Updated: February 13, 2025 10:39 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW24

Centrewest are partnered with Steadfast Workplace Risk a specialist workers’ compensation consultancy. Our partnership gives you a more managed solutions to your complex claims, support your risk management strategies and achieve the best outcomes for you.

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On Hold Message
centrewest-1739442498    –    Production Approved    –    Last Updated: February 13, 2025 10:28 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW25

We are partnered with PSL Group an employment relations specialist. This service gives you access to a range of specialist services such as industrial and employee relations, human resources, health and safety, and organisational development. Call 1300 758 478 or speak to your broker today for more information.

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On Hold Message
centrewest-1739442319    –    Production Approved    –    Last Updated: February 13, 2025 10:25 am  /      –    VO: 1. Please choose the best available for me    –    Background:

CW26

Over the course of over 35 years, we’ve gained valuable insights, like how important it is to tailor insurance for every business. Once size doesn’t fit all, which is why we collaborate closely with you to identify areas where additional coverage is essential or where we can save you.

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Based on the industry Insurance and other details we know about the business, we recommend the following customer experience package for the phone system.

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