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Welcome No IVR
caphotsyd-1742285685    –    Script to be Approved    –    Last Updated: March 18, 2025 8:14 am  /      –    VO: 1. Please choose the best available for me    –    Background:

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Review and Approve

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Content Items Selected – On This Day – Who Said – Finance AU – Edit

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Mixdown Updated 2025-07-02 00:00:12 +1000
On Hold Message
caphotsyd-1742302287    –    Production Approved    –    Last Updated: March 18, 2025 12:54 pm  /      –    VO: Sophia    –    Background: gracious journey    –    Reading Speed💨: 1.2    –    Message Start: 18/03/2025

Cappella Hotel Sydney is more than just a place to stay. It’s an immersion into culture and absolute luxury. With 192 guestrooms and suites across eight levels, each space showcases curated artwork, sophisticated furnishings and intriguing objet d’art. Savour the cullinary delights at Brasserie 1930 or relax and unwind at the McRae Bar.

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On Hold Message
caphotsyd-1742293543    –    Production Approved    –    Last Updated: March 18, 2025 11:27 am  /      –    VO: Isaac    –    Background: gracious journey    –    Reading Speed💨: 1.12    –    Message Start: 18/03/2025

As you embark on your journey of love and commitment, allow us to be your trusted companions in crafting the wedding of your dreams. We take pride in curating personalised experiences that reflect timeless luxury, unbounded creativity, and genuine hospitality. With a dedicated wedding whisperer by your side, every detail, from exquisite venues to bespoke culinary creations, will be thoughtfully designed to reflect your unique story.

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On Hold Message
caphotsyd-1742293129    –    Production Approved    –    Last Updated: March 18, 2025 11:28 am  /      –    VO: Isaac    –    Background: gracious journey    –    Reading Speed💨: 1.12    –    Message Start: 18/03/2025

Experience the charm of Capella Hotel Sydney, a heritage-listed icon that has opened its doors for the first time. This luxury accommodation sets a global benchmark, blending storied architectural features with a contemporary design aesthetic, celebrating the Australian panorama through its interiors, location and experiences.

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On Hold Message
caphotsyd-1742296759    –    Expired    –    Last Updated: March 18, 2025 11:26 am  /      –    VO: Sophia    –    Background: gracious journey    –    Reading Speed💨: 1.2    –    Message Start: 18/03/2025    –    Message End: 30/04/2025

Mothers Day, a Sunday unlike any other, dedicated to the women who’ve crafted our lives with love. Capella Hotel Sydney invites you to honour her with a weekend of luxury. Imagine a stay in our heritage-listed icon, a spa retreat, and a delightful lunch. Does she deserve luxury? Secure your booking before April concludes.

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Needs Your Action
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Needs Your Action
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On Hold Message
caphotsyd-1742293305    –    Archive    –    Last Updated: March 18, 2025 10:25 am  /      –    VO: Mia    –    Background: nature    –    Reading Speed💨: 1.05    –    Message Start: 18/03/2025

Capella Hotel Sydney is more than just a place to stay. It’s an immersion into culture and luxury. With 192 guestrooms and suites across eight levels, each space showcases curated artwork, sophisticated furnishings and intriguing objet d’art. Savour the culinary delights at Brasserie 1930 or unwind at the McRae Bar.

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On Hold Message
caphotsyd-1742285439    –    Archive    –    Last Updated: March 18, 2025 8:12 am  /      –    VO: Isaac    –    Background: nature    –    Reading Speed💨: 1.12    –    Message Start: 18/03/2025    –    Message End: 26/03/2025

Immerse yourself in the charm of Capella Hotel Sydney, a beacon of luxury accommodation and cultural immersion.

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On Hold Message
caphotsyd-1742296759    –    Expired    –    Last Updated: March 18, 2025 11:26 am  /      –    VO: Sophia    –    Background: gracious journey    –    Reading Speed💨: 1.2    –    Message Start: 18/03/2025    –    Message End: 30/04/2025

Mothers Day, a Sunday unlike any other, dedicated to the women who’ve crafted our lives with love. Capella Hotel Sydney invites you to honour her with a weekend of luxury. Imagine a stay in our heritage-listed icon, a spa retreat, and a delightful lunch. Does she deserve luxury? Secure your booking before April concludes.

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1Customer
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Captivate Connect Order Form

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Based on the industry Accommodation and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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Content Items Capella Hotel Sydney already have selected

- On This Day - Who Said - Finance AU -
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Capella Hotel Sydney

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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  1. Select ‘Customers‘ from the menu
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  3. Find the ‘Place Order’ button on the right

 

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