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After Hours Message
burkeindustries – 291    –    Production Approved    –    Last Updated: May 7, 2025 7:05 am  /      –    VO: Isaac    –    Background: office    –    Reading Speed💨: 1.12

Thank you for calling Burke Industries. You have called outside normal business hours.
If this is an emergency please press 1 now to be forwarded to our afterhours number, call out charges may apply.
If you’d like to leave a message please press 2.
For non-urgent matters please call back between 8:30 and 5pm Monday to Friday.

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Custom
burkeindustries-1733998979    –    Production Approved    –    Last Updated: December 12, 2024 12:08 pm  /      –    VO: Isaac    –    Background: nature    –    Reading Speed💨: 1.12

On Hold during December:

We at Burke Industries wish you a Merry Christmas and a Happy New Year. Our office will be closed from 3pm on Friday the 20th of December, reopening at 8.30am on Monday the 2nd of January.

Answer Message:
from 3pm on 20th Dec to 8.29am 2 Jan 2025.

Thank you for calling Burke Industries. Our office is closed for the Christmas break, We look forward to hearing from you when we reopen our office at 8.30am on Monday the 2nd of January.

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Custom
burkeindustries-1733998979    –    Production Approved    –    Last Updated: December 12, 2024 12:08 pm  /      –    VO: Isaac    –    Background: nature    –    Reading Speed💨: 1.12

On Hold during December:

We at Burke Industries wish you a Merry Christmas and a Happy New Year. Our office will be closed from 3pm on Friday the 20th of December, reopening at 8.30am on Monday the 2nd of January.

Answer Message:
from 3pm on 20th Dec to 8.29am 2 Jan 2025.

Thank you for calling Burke Industries. Our office is closed for the Christmas break, We look forward to hearing from you when we reopen our office at 8.30am on Monday the 2nd of January.

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1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

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Based on the industry Plumbing and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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List the options the caller will have

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
When would you like the message to play
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VO not in the list? Check the box below
Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

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1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
Credit Purchase Options
Prices are in AUD and include GST
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Burke Industries

If multiple Timezones apply to this Customer, choose the location that is most East

Ordering on the Telstra logo TBS?

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Import a parts list to the NEC or AVAYA vertical on the TBS

Get the right BOM here

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
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  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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