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Bunbury Nissan

Does your message have some hard to say words?

Please record how you would like us to say them for you.

Record, Listen, Send

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Thank you, this file has been emailed to glen.hutchinson@captivateconnect.com

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Step 1 of 2
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Based on your industry, Automotive Sales, service and parts, and other details we know about your business, we recommend the following customer experience package for your phone system.

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Main Menu
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Selected Value: 0
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Welcome Message With No IVR

Choose a Brand Tone for the message style

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Welcome Message With IVR

Choose a Brand Tone for the message style

List the options the caller will have

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On Hold Messages

Choose a Brand Tone for the message style

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Busy Message

Choose a Brand Tone for the message style

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After Hours Message

Choose a Brand Tone for the message style

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Custom Messages

  1. Choose a message type
  2. Share your draft with us
  3. Pick a Brand Tone
  4. Tell us how many options to create for you
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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
When would you like the message to play
Would you like the message to stop playing on a particular date
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Click or drag a file to this area to upload.
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This is a new feature and has rough edges, you can always contact us on cx@captivateconnect.com or live chat below if you prefer to speak to a real person
We will check if you have sufficient message credits to produce, if not we will contact you with a quote
When would you like the message to play
Would you like the message to stop playing on a particular date
Use this box for mentioning pronunciations and any other useful info for Studio or the VO.
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

You can only see information that is allocated to your login. If you are hoping to see more, check in the bottom right corner to see if we are at our desk or send us an email.