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Welcome With IVR
bracksfuneral-1727699874    –    Production to be Approved    –    Last Updated: September 30, 2024 12:51 pm  /      –    VO: Jamie    –    Background: gracious journey    –    Reading Speed💨: 1.2

Welcome to Bracks Funeral, where sorrow meets solace, and goodbyes are adorned with grace. Bracks Funeral is here to lighten your burden. Please make a selection from the following 2 options. For a chat with our compassionate admin, press 1. To discuss the bill, press 2. Your call, your comfort, our commitment at Bracks Funeral.

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Mixdown

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Custom
bracksfuneral-1727701101    –    Script to be Approved    –    Last Updated: September 30, 2024 12:58 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

“Gratitude for selecting Bracks Funeral. A trio of choices awaits your selection. For the orchestration of ceremonies, give a tap to 1. To converse with our compassionate care team, a gentle press on 2 will do. For matters of the ledger, 3 is your key. Remember, at Bracks Funeral, you’re not just a caller, you’re part of our story.””Gratitude for selecting Bracks Funeral. A trio of choices awaits your discernment. For the realm of Operations, a gentle tap on 1 will suffice. Should Customer Service be your desire, a press on 2 will do. For matters of Accounts, 3 is your key. Remember, at Bracks Funeral, you’re not just a caller, you’re family.””Gratitude for selecting Bracks Funeral. A trio of choices awaits your decision. For the orchestration of final farewells, tap 1. To converse with our compassionate care team, tap 2. For matters of the ledger, tap 3. Your choice will guide you to a friendly voice, ready to assist in this delicate time. Remember, at Bracks Funeral, you’re not just a caller, you’re family.”


Review and Approve

 
Needs Your Action
 
In Progress
 
Nothing to do
Custom
bracksfuneral-1727701101    –    Script to be Approved    –    Last Updated: September 30, 2024 12:58 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

“Gratitude for selecting Bracks Funeral. A trio of choices awaits your selection. For the orchestration of ceremonies, give a tap to 1. To converse with our compassionate care team, a gentle press on 2 will do. For matters of the ledger, 3 is your key. Remember, at Bracks Funeral, you’re not just a caller, you’re part of our story.””Gratitude for selecting Bracks Funeral. A trio of choices awaits your discernment. For the realm of Operations, a gentle tap on 1 will suffice. Should Customer Service be your desire, a press on 2 will do. For matters of Accounts, 3 is your key. Remember, at Bracks Funeral, you’re not just a caller, you’re family.””Gratitude for selecting Bracks Funeral. A trio of choices awaits your decision. For the orchestration of final farewells, tap 1. To converse with our compassionate care team, tap 2. For matters of the ledger, tap 3. Your choice will guide you to a friendly voice, ready to assist in this delicate time. Remember, at Bracks Funeral, you’re not just a caller, you’re family.”


Review and Approve

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1Customer
2Products
3My Details
4Order Summary
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Captivate Connect Order Form

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Based on the industry Funeral Home and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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This feature is in Beta and might have problems
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

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You can purchase some below

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1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Bracks Funeral

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
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Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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