My Messages

 
Needs Your Action
 
In Progress
 
Nothing to do
Welcome With IVR
bacgrosydgardoo-1719403012    –    Production Approved    –    Last Updated: June 26, 2024 11:57 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Thanks for calling Garage Doors in Sydney. For service press 1, for sales press 2. We will connect you now.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

Needs Your Action
In Progress
Nothing to do
Content Items Selected Edit

Mixdown

On Hold Message
bacgrosydgardoo-1719402841    –    Production Approved    –    Last Updated: June 26, 2024 11:55 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 1
Emma
Both
With a clear focus on customer service and reliability, we offer on the spot service, repair and installation of all major brands of garage doors openers and remote controls.



Message 2
Ollie
BOTH
Installation and service of all major brands, expert advice from a trained professional, fully guaranteed service and products. We’re ready to help you in any way possible.



Message 3
Ollie and Janet
Service
MVO Aimee Fraser said
FVO “We had a new motor installed on our door and they were fantastic as well as polite & professional. We are 100% happy and will definitely recommend them”.



Message 4
Ollie
Service
We are experts at servicing fixtures, fittings, horizontal and vertical tracks, adjusting and lubricating hinges, bearings, chains, wheels, springs and tracks. If your motor receiver fails we can repair that for you, assess and replace a motor if necessary too. Our engineers can repair or replace cables and springs at your home.



Message 5
Ollie and Janet
Both
FVO “The team were highly professional and went over and above to fix our garage doors. Couldn’t be happier.” MVO This was the comment from a customer named Elizabeth Wagner.



Message 6
Ollie
Both
Wherever you are located in Greater Sydney – from the Northern beaches across to the Hills and the southern suburbs and anywhere between– we can come to you to fix your garage door – quickly and affordably.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 2
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 3
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 4
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 5
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 6
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

Needs Your Action
In Progress
Nothing to do
Busy Message
bacgrosydgardoo-1719403058    –    Production Approved    –    Last Updated: June 26, 2024 11:59 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 1
Busy after 2 minutes

It seems that we are all on calls to other customers. You are welcome to hold or if you prefer, we will call you back as soon a line is free. Press 1 and leave a detailed message for a callback.

Message 2
Busy after 3 mins

We thank you for hanging on so long, we are still all on other calls, so please leave a message and we will call you back in a few minutes.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword

File 2
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

Needs Your Action
In Progress
Nothing to do
After Hours Message
bacgrosydgardoo-1719403201    –    Production Approved    –    Last Updated: June 26, 2024 12:00 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

Thanks for calling Garage Doors in Sydney. Office hours are 8 to 5pm weekdays and 9 to 4 on Saturdays. Please leave a message and we will call you back first thing on the next business day.

File 1
album-art
Listen
Pause
00:00
Sorry, no results.
Please try another keyword


Request Change

Needs Your Action
In Progress
Nothing to do
 
Needs Your Action
 
In Progress
 
Nothing to do

How it works

Recent links sent to your callers

CampaignSent To
Needs Your Action
In Progress
Nothing to do
Please enable JavaScript in your browser to complete this form.
1Customer
2Products
3My Details
4Order Summary
5Acceptance

Captivate Connect Order Form

Please enable JavaScript in your browser to complete this form.

Based on the industry Construction and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
Please enable JavaScript in your browser to complete this form.
You are about to Lodge a Ticket for Baco Group Sydney Garage Doors
My details
Click or drag a file to this area to upload.
Please add a screenshot, this can speed things up for you
Please enable JavaScript in your browser to complete this form.
Selected Value: 0
Please enable JavaScript in your browser to complete this form.

Welcome Message With No IVR

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

Welcome Message With IVR

Choose a Brand Tone for the message style

List the options the caller will have

Please enable JavaScript in your browser to complete this form.

On Hold Messages

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

Busy Message

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.

After Hours Message

Choose a Brand Tone for the message style

Please enable JavaScript in your browser to complete this form.
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Please enable JavaScript in your browser to complete this form.
This feature is in Beta and might have problems
When would you like the message to play
Would you like the message to stop playing on a particular date
Please enable JavaScript in your browser to complete this form.
VO not in the list? Check the box below
Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
Click or drag a file to this area to upload.
Please enable JavaScript in your browser to complete this form.
This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

Oops....
It looks like you do not have enough credits to download your Audio Production

You can purchase some below

Please enable JavaScript in your browser to complete this form.
1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
Credit Purchase Options
Prices are in AUD and include GST
album-art
00:00
Sorry, no results.
Please try another keyword
Please enable JavaScript in your browser to complete this form.
Content Items Baco Group Sydney Garage Doors already have selected

Any items listed above will be overwritten once you select 'Submit' below
How I would like my Content Items
Content Samples
Please enable JavaScript in your browser to complete this form.
Step 1 of 2

Baco Group Sydney Garage Doors

If multiple Timezones apply to this Customer, choose the location that is most East

Ordering on the Telstra logo TBS?

Thanks to our Partnership with CommsPlus logo

Import a parts list to the NEC or AVAYA vertical on the TBS

Get the right BOM here

Click to download

Click to download

NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

Please enable JavaScript in your browser to complete this form.
You are about to connect Baco Group Sydney Garage Doors to an Enterprise account
Please enable JavaScript in your browser to complete this form.
Do not click on a name in this list. If they already exist, exit this form and go to the Customer you want to connect to the Enterprise.
Please copy and paste to avoid errors

Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

Please enable JavaScript in your browser to complete this form.
Click or drag a file to this area to upload.

Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

You can only see information that is allocated to your login. If you are hoping to see more, check in the bottom right corner to see if we are at our desk or send us an email.