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On Hold Message
coonsdairy-1731936428    –    Script to be Approved    –    Last Updated: November 18, 2024 1:33 pm  /      –    VO: Oliver    –    Background:     –    Message Start: 02/12/2024    –    Message End: 31/12/2024

We wish you a very Merry Christmas and a Happy New Year. Please note that we will not be delivering on Xmas, Boxing and New Years Days so please order accordingly.


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On Hold Message
coonsdairy-1731933703    –    Script to be Approved    –    Last Updated: November 18, 2024 12:41 pm  /      –    VO: 1. Please choose the best available for me    –    Background:

OLIVER
Coons Dairy, trading for over 40 years and still family-owned, specialises in quality milk recognised for consistency in the cafe industry.

JANET
Coons Dairy offers a range of fresh and chilled produce, including milk, plant-based milk, butter, fresh juices, yoghurt, cream, cheeses, and eggs.

OLIVER
Coons Dairy is open for trading from 9 to 4 daily. Please note, the cut-off time for orders is 3pm each day.

JANET
Coons Dairy is closed on gazetted national holidays. Please plan your orders accordingly to ensure you don’t miss out on our quality products.

OLIVER
Coons Dairy is renowned for its quality milk, a favourite in the cafe industry for its consistency.

JANET
At Coons Dairy, you’ll find a wide variety of fresh and chilled produce. From milk and butter to fresh juices and yoghurt, there’s something for everyone.

OLIVER
Coons Dairy, a family-owned business for over 40 years, is your trusted source for quality dairy and fresh produce.


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Coons Dairy Call Flow by mark horwood

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1Customer
2Products
3My Details
4Order Summary
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Based on the industry Food and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

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1Products
2Payment
1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Coons Dairy

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Import a parts list to the NEC or AVAYA vertical on the TBS

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
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  3. Boost customer confidence 🤝
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  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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