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Welcome With IVR
cherubinowines – 110    –    Production Approved    –    Last Updated: April 2, 2025 4:14 pm  /      –    VO: Emma    –    Background:

For general enquiries, please press 1. For finance, press 2. For accounts, press 3.

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Welcome With IVR
cherubinowines-1732116535    –    Production Approved    –    Last Updated: November 21, 2024 10:40 am  /      –    VO: Emma    –    Background:

To connect with our Margaret River Cellar Door, press 1. For City Cellars press 2. For a culinary journey at Masseria Restaurant, press 3. Or the Ad Hoc Cellars, press 4.

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Welcome With IVR
cherubinowines-1730883126    –    Production Approved    –    Last Updated: November 15, 2024 11:14 am  /      –    VO: Emma    –    Background:

Thank you for calling Cherubino. Please make a selection from the following 3 options. If you’re interested in exploring our venues or to make a booking, press 1. For all things related to functions and events, press 2. And for any administration or account queries, press 3.

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Content Items Selected – On This Day – Music History AU – Bushfire Safety – Who Said – Positive Thought – Environmental Tips – Edit

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On Hold Message
cherubinowines – 114    –    Production Approved    –    Last Updated: April 3, 2025 12:15 pm  /      –    VO: Janet    –    Background: nature    –    Reading Speed💨: 1.12    –    Message Start: 31/03/2025

01

Cherubino invites you to experience the charm of our guest houses, located in the heart of the Margaret River wine region. Discover the tranquillity of our guest houses, overlooking the picturesque Willy-abrup valley.

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On Hold Message
cherubinowines – 113    –    Production Approved    –    Last Updated: April 3, 2025 12:17 pm  /      –    VO: Janet    –    Background: gracious journey    –    Reading Speed💨: 1.12    –    Message Start: 31/03/2025

02

We welcome you to discover Masseria Restaurant, a relaxed yet refined dining experience located in the heart of the Margaret River wine region. Book your table at masseria dot com dot au.

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On Hold Message
cherubinowines – 112    –    Production Approved    –    Last Updated: April 3, 2025 12:19 pm  /      –    VO: Janet    –    Background: gracious journey    –    Reading Speed💨: 1.0    –    Message Start: 31/03/2025

03

Planning a special event? Our Cellar Door and Masseria restaurant offer an idyllic setting for weddings, corporate functions and private functions. Our spectacular cellar door and restaurant can be exclusively booked, promising a memorable occasion in the heart of Margaret River wine region.

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Busy Message
cherubinowines-1730883183    –    Production Approved    –    Last Updated: November 20, 2024 8:43 am  /      –    VO: Emma    –    Background:

All our team members are currently busy on other calls at the moment. Please leave a message and we will call you back as soon as someone becomes available.

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After Hours Message
cherubinowines-1730887095    –    Production Approved    –    Last Updated: November 20, 2024 8:44 am  /      –    VO: Emma    –    Background:

Thank you for calling Cherubino City Cellar Subiaco. We are open from 11am Wednesday to Friday and from 10am on Saturdays. Bookings can be made online at city cellar dot com dot au. Please, leave a message and we’ll get back to you as soon as possible.

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After Hours Message
cherubinowines-1730883227    –    Production Approved    –    Last Updated: November 20, 2024 8:45 am  /      –    VO: Emma    –    Background:

Thank you for calling Cherubino Wines, located in the heart of the Margaret River wine region. We are open seven days a week from 10am until 5pm. To book a tasting please visit cherubino wines dot com. Alternatively, please leave a message and one of our team members will get back to you as soon as possible.

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On Hold Message
cherubinowines – 1743415763    –    Archive    –    Last Updated: March 31, 2025 4:54 pm  /      –    VO: Female or Male    –    Background:

1. Cherubino invites you to experience the charm of our guest houses, located in the heart of the Margaret River wine region. Discover the tranquillity of our guest houses, overlooking the picturesque Wilyabrup valley.

2. Planning a special event? Our Cellar Door and Masseria restaurant offer an idyllic setting for weddings, corporate functions and private functions. Our spectacular cellar door and restaurant can be exclusively booked, promising a memorable occasion in the heart of Margaret River wine region.

3. We welcome you to discover Masseria Restaurant, a relaxed yet refined dining experience located in the heart of the Margaret River wine region. Book your table at masseria dot com dot au.


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On Hold Message
cherubinowines-1730883383    –    Archive    –    Last Updated: April 1, 2025 10:50 am  /      –    VO: Female or Male    –    Background:

1. Cherubino invites you to experience the charm of our guest houses, located in the heart of the Margaret River wine region. Discover the tranquillity of our guest houses, overlooking the picturesque Wilyabrup valley.

2. Planning a special event? Our Cellar Door and Masseria restaurant offer an idyllic setting for weddings, corporate functions and private functions. Our spectacular cellar door and restaurant can be exclusively booked, promising a memorable occasion in the heart of Margaret River wine region.

3. Mark your calendars for our much loved annual wine festival, Vino Paradiso, on Friday 27 December. Enjoy live music, Cherubino wines, mediterranean food stalls, a champagne and oyster bar and much more. Secure your spot early online at Cherubino wines dot com.

4. The Margaret River wine region will soon welcome a relaxed yet refined Italian dining experience when our restaurant, Masseria, reopens from Thursday 5 December. Book your table at masseria dot com dot au.

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