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Welcome With IVR
manlothou-1724667729    –    Production Approved    –    Last Updated: August 29, 2024 10:11 am  /      –    VO: Janet    –    Background:

Welcome to MANDURAH LOTTERIES HOUSE. Please make a selection from the following 3 options. If you’re looking to connect with WestAus Crisis, please press 1. For OVIS, press 2. For Building Admin, press 3.

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Busy Message
manlothou-1724669066    –    Production Approved    –    Last Updated: August 29, 2024 10:11 am  /      –    VO: Janet    –    Background:

We are on the phone at the moment, rather than leaving you on hold, please leave a message and we will call you back as soon as possible

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After Hours Message
manlothou-1724667977    –    Production Approved    –    Last Updated: August 29, 2024 10:12 am  /      –    VO: Janet    –    Background:

Mandurah Lotteries House Building Administration is open between 9am and 1pm on Mondays, Tuesdays and Thursdays. Please call back on the next business day.

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1Customer
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Captivate Connect Order Form

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Based on the industry Retail and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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These notes will go at the end of the canned email, so there is no need to start the note "Hi Emma...."
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This feature is in Beta and might have problems
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Copy the script directly from the dashboard into here. DO NOT make changes here, PLEASE make the changes over in the dashboard
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This will be added to the canned email telling them they have scripts to review. DO NOT begin your message like "Hello John.........."

To edit the email this is going to, head back to Step 1

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You can purchase some below

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1Products
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1 Studio Production = 6 Credits

1 Instant Production = 2 Credits
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Content Items MANDURAH LOTTERIES HOUSE already have selected

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MANDURAH LOTTERIES HOUSE

If multiple Timezones apply to this Customer, choose the location that is most East

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Import a parts list to the NEC or AVAYA vertical on the TBS

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NEC BOM

All are 36 month term

AVAYA BOM COMING SOON

All are 36 month term

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Placing an Order has changed

 

  1. Select ‘Customers‘ from the menu
  2. Choose an exisiting Customer or create a new one
  3. Find the ‘Place Order’ button on the right

 

Take a look at the video to see where it is now.

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Studio Voice Over Artists

Instant Production Voices

“Unlock Success with a Stellar Welcome Message! 📞
  1. Impress callers instantly 🤩
  2. Set a professional tone 📊
  3. Boost customer confidence 🤝
  4. Share important info 🕒
  5. Keep callers engaged 🎉
Elevate your phone experience today! 🚀
#CustomerFirst #WelcomeMessageWins”

To become a Captivate Connect Authorised Partner, please complete the form below and our team will create a customised portal and get in touch with you right away. You can also call us on +61 8 9368 7500 or use the live chat in the bottom right, we monitor it during AWST business hours

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