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Content Items Selected – On This Day – Music History AU – Who Said – Edit

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File is here but cannot be played in the browser due to it being in a Raw Broadworks format: https://portal.captivateconnect.com/wp-content/uploads/customermixdowns/16486/16486-1751819014.al
Mixdown Updated 2025-07-07 00:23:41 +0800
On Hold Message
palletwest-1719832205    –    Production Approved    –    Last Updated: July 1, 2024 11:12 am  /      –    VO: 1. Please choose the best available for me    –    Background:

Message 1
EMMA
With over 23 years’ experience in the pallet industry to our name, Palletwest is equipped with the knowledge and expertise to provide exceptional service on pallets and related industry products and services throughout Western Australia.


Message 2
Ollie
Palletwest offers new and second hand pallets, custom timber products, pallet collars, and much more. Having been family owned and operated for over 23 years, you can be confident that our team know exactly how to meet your pallet requirements.


Message 3
Emma
In order to meet the rapidly increasing supply expectations of our customers, Palletwest has recently dedicated a significant investment into new manufacturing and processing machinery. We are pleased to be able to continue servicing our valued customers’ growing needs, now offering our same high-quality products within an even quicker turnaround time.


Message 4
Ollie
Palletwest is proud to operate its own fleet of delivery vehicles, ranging from utilities to Prime movers. Our internal fleet services the entire Perth metropolitan area. Speak to our team about how we can assist with your pallet delivery requirements.


Message 5
Ollie
No matter which industry you are in, be it mining, oil and gas / transport and logistics / large scale distribution / manufacturing, or one of the many other industries that Palletwest services, we understand your specific industry needs. We offer experienced service gathered throughout three decades as expert suppliers to industry – across not only WA but throughout Australia.

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Based on the industry and other details we know about the business, we recommend the following customer experience package for the phone system.

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