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My Messages

Needs Your Action
In Progress
Nothing to do
Welcome With IVR
gilders-1732703534    –    Production Approved    –    Last Updated: December 3, 2024 9:35 am  /      –    VO: Emma    –    Background:

Welcome to Gilders, the trusted name in Transport and Logistics. Gilders is committed to providing you with the best service. Please make a selection from the following 3 options. If your call pertains to operational matters such as Pick ups and deliveries, press 1. For customer service – quotes, sales and non-operational enquiries, kindly press 2. For all accounts and administration enquiries, press 3. Gilders appreciates your call and looks forward to assisting you.

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Welcome With IVR
gilders-1722342485    –    Production Approved    –    Last Updated: August 1, 2024 8:07 am  /      –    VO: Emma    –    Background:

Operations Submenu IVR
Please choose your state. For New South Wales Head office, press 1. Queensland press 2, Victoria press 3, South Australia press 4 or WA press 5.

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Welcome With IVR
gilders-1722342350    –    Production Approved    –    Last Updated: August 1, 2024 8:07 am  /      –    VO: Emma    –    Background:

Main Auto-Attend IVR
Thank you for choosing Gilders. Please make a selection from the following 3 options. For Operations, press 1. For Customer Service, press 2. For Accounts, press 3.

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Needs Your Action
In Progress
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Content Items Selected Edit Mixdown
On Hold Message
gilders-1715071507    –    Production Approved    –    Last Updated: May 10, 2024 10:59 am  /      –    VO: Female or Male    –    Background:

01
Oliver
You’ve reached Gilders, the adaptable, reliable, and professional choice for fast-moving freight solutions. With over four decades of industry expertise, rest assured, you’re in good hands. Stay on the line, and we’ll be right with you.

02
Emma
Gilders is your go-to for comprehensive transport and warehousing solutions Our 3PL network is designed to support the day-to-day running of your business. Just a moment longer, and we’ll be ready to assist.

03
Oliver
At Gilders, we specialise in responsive supply chain solutions, customised to your unique project requirements. Hang tight, and we’ll be ready to chat about how we can support your business.

04
Emma
Gilders is all about reliability and professionalism. With branches across Australia, we’re always ready to deliver on time, every time. Hold the line, and we’ll be with you shortly.

05
Oliver
Gilders is more than just a transport and logistics company. We’re a team of professionals committed to providing top-notch service. Stay on the line, and we’ll be ready to help in a just a moment.

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Needs Your Action
In Progress
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Busy Message
gilders-1715071273    –    Production Approved    –    Last Updated: May 20, 2024 12:30 pm  /      –    VO: Emma    –    Background:

Sounds like everyone is on the phone talking to other customers, rather than leaving you on hold, please leave a message and we will call you back .

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Needs Your Action
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After Hours Message
gilders-1716372230    –    Production Approved    –    Last Updated: June 4, 2024 9:37 am  /      –    VO: 4. Oliver    –    Background:

18 Voicemails


Script:

“You have reached (NAME) from Gilders Transport and Logistics. Please leave a message and I will call you back”


NAMES:

1. Scott Healey

2. Brett Williamson

3. Renay Shields

4. Peter Edmonds

5. Syd Opps

6. Dave Williams

7. Steve Schmidt

8. Wayne Rielly

9. Glen Miller

10. Rob Jacobs

11. Chris Stirrup

12. David Crisp

13. Dave Shenton

14. Matthew Dalliston

15. Brad Gilder

16. Brett Hill

17. Corey Skidmore

18. Andrew Clarke

19. Matthew Burrows




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After Hours Message
gilders-1715071383    –    Production Approved    –    Last Updated: May 10, 2024 7:34 am  /      –    VO: Emma    –    Background:

Regrettably, Gilders is currently closed. We value your interest and encourage you to leave a message. We will return your call on the next business day.

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Needs Your Action
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Needs Your Action
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Call Flow Design -Gilders by mark horwood

How it works

Recent links sent to your callers

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Needs Your Action
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Welcome With IVR
gilders-1728981730    –    Archive    –    Last Updated: November 15, 2024 12:23 pm  /      –    VO: Emma    –    Background:

Welcome to Gilders, the trusted name in Transport and Logistics. Gilders is committed to providing you with the best service. Please make a selection from the following 3 options. If your call pertains to operational matters such as pick ups and deliveries, press 1. For customer service – quotes, sales and non-operational enquiries, kindly press 2. For all accounts and administration enquiries, press 3. Gilders appreciates your call and looks forward to assisting you.

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Click to Open

Welcome With IVR
gilders-1722011082    –    Archive    –    Last Updated: July 30, 2024 12:24 pm  /      –    VO:     –    Background:

Welcome to Gilders Transport and Logistics. Please make a selection from the following options.

For Operations, Press 1
For head office New South Wales, press 1
For Queensland, Press 2
For Victoria, Press 3
For South Australia, Press 4
For Western Australia, Press 5
For Customer Service, Press 2
For Accounts, Press 3
To repeat these options, please Press 4


Click to Open

Welcome With IVR
gilders-1715070570    –    Archive    –    Last Updated: August 2, 2024 9:52 am  /      –    VO: Emma    –    Background:

Welcome to Gilders Transport and Logistics. Please make a selection from the following options.
For Customer Service, press 1.
For Accounts, press 2.
For Head Office New South Wales, press 3.
For Queensland, press 4.
For Victoria, press 5.
For South Australia, press 6.
For Western Australia, press 7.
To repeat these options, please press 8.

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Based on the industry Transport and Logistics and other details we know about the business, we recommend the following customer experience package for the phone system.

Standard Bundle

  • 1 x Welcome Message
  • 1 x Busy Message
  • 1 x After Hours Message

Optional - IVR
* example - Please select from the following 3 options. For Sales press 1, for Support press 2 and for all other enquiries please press 3.
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Welcome Message With No IVR

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Welcome Message With IVR

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On Hold Messages

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Busy Message

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After Hours Message

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“Unlock Success with a Stellar Welcome Message! 📞
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